Inconsistent
Loved loved loved this dress when I ordered in Navy size small! Fit perfect. Loved it so much I ordered the same dress (same size) in Burgundy. It was huge. So sad that the first one worked out and the second didn't. Got it for a short notice wedding figuring it would fit repeating the same size and style. So mad and sad when it was about 2 inches longer in the neck and arms. Although I will give some credit to Lulus for making the return process...
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Response from Lulus.com:
Hi Justine! We're truly sorry to hear that the dress you received didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or...
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