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Customer Reviews

4.3
Product Rating: 4.3 of 5 stars
723 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Way too small

    Very disappointed. It runs very small and crushes your toes
    Response from Lulus.com: Hi Ross! Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with these shoes. Customer Service is here for you, so please let us know if there is anything we can do to help (http://www.lulus.com/customer-service.html). Feedback like yours helps us to... Read More
    Ross M.
    Fit: Runs Small Size: 7 Color: Black Black
  2. Product Rating: 1 of 5 stars

    run small/ bad customer service

    Run small. I tried contacting them several times via their online chat during their live hours (couldn't call due to work) to process an exchange and all I kept getting was the same automated message. it was frustrating to say the least. Now I am stuck with boots that do not fit and that I can no longer return. Their customer service left a bad taste, so I don't think I will be buying from Lulus again.
    Response from Lulus.com: Hi Lizeth! Thank you for taking the time to leave a review! We're truly sorry to hear that you were disappointed with this item. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More
    Lizeth N.
    Fit: True to Size Size: 7.5 Color: Black Black
  3. Product Rating: 2 of 5 stars

    Simply Uncomfortable

    I ordered half a size up, per the reviews, but even so they just weren't comfortable, mostly in the toe area. These are incredibly cute, but just didn't work for me.
    Oksana L.
    Fit: True to Size Size: 8 Color: Black Black
  4. Product Rating: 2 of 5 stars

    Runs small

    Loved the look of this boot but runs very narrow in the ankle area, I couldn't even zip them up. Definitely order a size up!
    Heather J.
    Fit: True to Size Size: 7 Color: Black Black
  5. Product Rating: 2 of 5 stars

    Cute, but too small

    Way too small. I suggest ordering a whole size up. They are super cute and look exactly like they do in the picture though.
    Claire T.
    Fit: True to Size Size: 10 Color: Black Black
Viewing 123 of 72 Reviews
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