Product Rating: 1 of 5 stars
Zipper broke the first time I went to wear it!
Edit: It's great that you respond to negative reviews publicly to make it look like you're trying to make the situation right with your customers. Almost a month later and I'm still waiting for someone from the customer service team to reach out to me to "find a resolution." First time I tried it on, It fit great, zipper zipped up fine the first time I tried it on. I LOVED it! I felt so sexy. Went to wear it for the first time and the zipper... Read MoreResponse from Lulus.com:
Hi Hilary! We're so sorry to hear that your zipper broke the first time you went to wear it. We are also very sorry to hear that an agent didn't get back to you via email. We will have someone reach out to you directly in a few minutes! xo
