NEVER RECEIVED MY ORDER DESPITE PAYING EXTRA FOR SHIPPING
I never received this order. I ordered on March 28th and was told I should receive it by April 22nd. I paid an additional $18 to make sure this would happen as I was hoping to wear this dress to an event. The dress got stuck in transit and no updates were received since April 5. I contacted Lulus and got refunded for the shipping despite requesting a full refund (dress + shipping). They then issued a claim with DHL and said I wouldn't be getting...
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Response from Lulus.com:
Hello Darya! We are so sorry to hear that your package was lost. It looks like you already spoke with customer service and they were able to issue you a full refund for your order, including the dress. We do again apologize that this happened! Thanks for taking the time to share your review. xo