Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Glue and shoe snapped in an hour
I was at an event at the Capitol building and wore these shoes. They complemented the outfit so well. Unfortunately, the left shoe's glue started to melt on the heel in less than an hour of wearing it. About ten mins after I noticed the heel wobbling, the entire shoe snapped in half and I had to walk around the rest of the night barefoot at a political event. Sooooo disappointed.
Response from Lulus.com: Hi Toni, we're so sorry this happened to your heels! Trust that your feedback is heard and will be shared with the proper teams for review. We saw that you've been in touch with our Customer Service team recently, and we're so glad that they were able to help! If you have any additional questions,... Read More - Product Rating: 1 of 5 stars
Heel broke
My daughter wore these for our wedding rehearsal, and within minutes of wearing them, one of the heels broke off. She was also planning on wearing them for the wedding. We tried repairing them, but nothing worked. Huge disappointment.Response from Lulus.com: Hello Jillian, thanks for sharing a review! We're so sorry that happened to your heels. We want you to be satisfied with every item you purchase from Lulus, so please don't hesitate to contact our customer care team(lulus.com/customer service). We are happy to help! xo - Product Rating: 1 of 5 stars
Strap ripped off
Ordered these for a wedding and the back strap ripped about a hour into wearing them, had to glue to them for the rest of the night and they are now unwearable for any future events. For the price, I will not be buying these again.Response from Lulus.com: Hello Kylie, thanks for sharing a review! We're so sorry that happened to the straps. We want you to be satisfied with every item you purchase from Lulus, so please don't hesitate to contact our customer care team(lulus.com/customer service). We are happy to help! xo - Product Rating: 5 of 5 stars
Get in every color!
I love these shoes! They are a staple in my closet - I think I have them in 4 colors now. - Product Rating: 5 of 5 stars
Staple item in my closet!
I love these shoes and have them in 4 different colors now! I wore my black pair so much, I ended up buying another pair! - Product Rating: 4 of 5 stars
Screwed up exchange policy!!!
These shoes are beautiful, I would love to have them, but once again this stupid 21 day exchange policy screwed me up! If I could, I would exchange them for a smaller size. Do NOT order from here unless you are on top of it!!!Response from Lulus.com: Hi Ginny, thank you for sharing your feedback with us! We're so sorry to hear that these heels ran too big for you. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 4 of 5 stars
A little too big
I think these run 1/2 a size too big! Cute shoe though. - Product Rating: 1 of 5 stars
Do Not Buy!!!
The shoe itself is very pretty. I bought them for my daughter to wear to a party. She was barely in them for 20 minutes when the heel snapped!! Now she's at a party in shoes with a broken heel!!! Pretty terrible quality!!! Picture of the shoe at the party.
Response from Lulus.com: Hi Claudia, thank you for sharing your feedback with us! We're so sorry that one of the heels broke so quickly! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you to help make... Read More - Product Rating: 5 of 5 stars
Perfectt
Fit perfectly. I love them. I have it and [it's] true to color
