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Customer Reviews

4.5
Product Rating: 4.5 of 5 stars
1628 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Defective Jacket and Inconsistent Sizing, Very Disappointed

    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to... Read More
    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to items that arrive damaged or defective. Customers should still expect to receive products in proper condition. In addition, I already own the same jacket in a different color in the same size, and it fits perfectly. However, this one is noticeably smaller, which makes the sizing inconsistent as well. Receiving a faulty item and being left with no resolution is unacceptable, and this experience has been frustrating. I hope Lulus will review this situation and consider offering a replacement, store credit, or another form of resolution for defective items - Fariyal S.
    Response from Lulus.com: Hello Fariyal. We are so sorry to hear that the jacket arrived with the lining not sewn properly! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help out! xo
    Fariyal S. — 5' 4" tall, 116 lbs, 32C, waist 27", 36" hip
    Fit: Runs Small Size: XS Event: Holiday Body Type: athletic Color: Black Black
  2. Product Rating: 5 of 5 stars

    Great quality!

    Hight quality, pretty color! Worth sizing up!
    Giovanna N. — 5' 3" tall, 124 lbs, 34C
    Fit: Runs Small Size: M Event: Vacation Color: Camel Camel
  3. Product Rating: 5 of 5 stars

    LOVE

    I have this in 3 colors! It is so comfortable, order 1 size up tho.
    Carie W. — 5' 8" tall, 148 lbs, 36C, waist 29"
    Fit: Runs a Little Small Size: L Color: Taupe Taupe
  4. Product Rating: 4 of 5 stars

    Cute Jacket

    Jacket looks like it does in the pics. It runs a little bit snug. Cute overall. I wore this to one of my oklahomagirls events for a life of a showgirl party, and it looked stylish.
    Jacket looks like it does in the pics. It runs a little bit snug. Cute overall. I wore this to one of my oklahomagirls events for a life of a showgirl party, and it looked stylish. - Mira R.
    Mira R. — 5' 3" tall, 148 lbs, 34C, waist 33", 42" hip
    Fit: Runs a Little Small Size: L Event: Party Body Type: curvy Color: Hot Pink Hot Pink
  5. Product Rating: 5 of 5 stars

    Spot on!

    I was looking for a new leather jacket that was more fitted and feminine, and I searched everywhere. Everything I found felt kind of boxy, and nothing really stood out... until this one! It's true to size, super flattering, and fits perfectly. Definitely my favorite leather jacket so far.
    Lital P. — 5' 2" tall, 105 lbs, 32B, waist 25"
    Fit: Runs a Little Small Size: XS Color: Black Black
Viewing 7 of 162 Reviews
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