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Customer Reviews

4.5
Product Rating: 4.5 of 5 stars
1628 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    This was WOW

    I did a monochromatic photoshoot scene with pink on pink and this jacket stole the show. It fit well and allowed for movability. It was snug but not too bad. Loved the whole look!
    Fit: True to Size Size: L Event: Photoshoot Body Type: curvy Color: Hot Pink Hot Pink
  2. Product Rating: 1 of 5 stars

    Defective Jacket and Inconsistent Sizing, Very Disappointed

    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to... Read More
    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item.

What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to items that arrive damaged or defective. Customers should still expect to receive products in proper condition.

In addition, I already own the same jacket in a different color in the same size, and it fits perfectly. However, this one is noticeably smaller, which makes the sizing inconsistent as well. 

Receiving a faulty item and being left with no resolution is unacceptable, and this experience has been frustrating. I hope Lulus will review this situation and consider offering a replacement, store credit, or another form of resolution for defective items - Fariyal S.
    Response from Lulus.com: Hello Fariyal. We are so sorry to hear that the jacket arrived with the lining not sewn properly! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help out! xo
    Fit: Runs Small Size: XS Event: Holiday Body Type: athletic Color: Black Black
  3. Product Rating: 5 of 5 stars

    Excelente

    Es excelente, calidad y precio, no es la primera compra que hago en lulus y no me arrepiento nunca de las compras
    Response from Lulus.com: Translated by Lulus Staff: It is excellent, quality and price, it is not the first purchase I have made at Lulus and I never regret the purchases
    Fit: True to Size Size: L Event: Night Out Color: Burgundy Burgundy
  4. Product Rating: 3 of 5 stars

    SIZING ISSUES

    This jacket runs AT LEAST 2 sizes too small. Besides that, I love it! Great quality & detailing.
    Response from Lulus.com: Hi, Virginia! Thank you so much for your feedback on the sizing of this jacket. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Fit: Runs Small Size: L Event: Concert/Performance Color: Taupe Taupe
  5. Product Rating: 1 of 5 stars

    Return

    Too small, too tight don't think the right size was attached to the label
    Response from Lulus.com: Hello Deborah, thanks for your review! We apologize that this jacket didn't meet your expectations in person due to the fit. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo
    Fit: Runs Small Size: M Event: Night Out Body Type: slender Color: Hot Pink Hot Pink
Viewing 6 of 162 Reviews
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