Straps are weird
This dress fit perfectly, my only issue was with the straps. They are adjustable which is great but they are also really bulky and don't lay flat, it just looks weird and cheap with such a formal dress. I suppose if you don't need to adjust the straps and could just leave it at the loosest adjustment it wouldn't be so noticeable or you could always replace them.. but I decided to go with another dress instead.
Response from Lulus.com:
Hello Kalyn, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! XOXO