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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
44 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Annoying

    Depending on the shoe, I wear a 9.5, 10, or 10.5. I bought this in a 10. The strap across my toes was too tight to get it to where it is supposed to be on my foot. Due to that, my foot slipped out and I could barely walk the 30 ft distance from my house to my car. Once I got in my car I switched my shoes for prom.
    Response from Lulus.com: Hello Haylee! Thank you for sharing your review! We are truly sorry to hear the heels you received did not work out for you. Customer Service (lulus.com/customerservice) is here for you, so if you are ever dissatisfied with an item you receive please contact us. We will gladly assist you however we... Read More
    Haylee W.
    Fit: True to Size Size: 10 Color: Black Black
  2. Product Rating: 2 of 5 stars

    Cute but poor quality

    I love the style of these, but the straps are very rigid/non-flexible which makes them not very comfortable. I got them for a wedding, but not sure how long I will be able to last wearing them.
    Response from Lulus.com: Hi Lisa! Thank you for taking the time to leave a review! We're truly sorry to hear that this item didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More
    Lisa H.
    Fit: True to Size Size: 7.5 Color: Natural Natural
  3. Product Rating: 1 of 5 stars

    Uncomfortable

    The most uncomfortable shoes I've ever worn.
    Response from Lulus.com: Hi Grace! We're so sorry to hear that these heels were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live chat... Read More
    Grace M.
    Fit: True to Size Size: 8 Color: Natural Natural
  4. Product Rating: 3 of 5 stars

    So tight across my foot

    I really wanted black heels with the lace-up straps but the band that goes across the foot was so tight I couldn't get my foot through. I got my normal size 6.5. I would recommend to size up.
    Response from Lulus.com: Hello Karen! We're sorry to hear that this heel fit tighter than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review! XOXO
    Karen B. — 5' 2" tall, 127lbs lbs, 36C, waist 26"
    Fit: True to Size Size: 6.5 Color: Black Black
Viewing 9 of 5 Reviews
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