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Customer Reviews

4.1
Product Rating: 4.1 of 5 stars
913 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Way too big!

    Ordered a size 6.5 and they were way too big! Got my friend to try them on who's a size 7 and they were still way too big on her! I love Lulus but was very disappointed with their shoes (first time ordering shoes). Definitely not true to size.....
    Response from Lulus.com: Hey Vanessa! Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with these shoes. Customer Service is here for you, so please let us know if there is anything we can do to help (http://www.lulus.com/customer-service.html). Feedback like yours helps us to... Read More
    Vanessa B.
    Fit: Runs Large Size: 6.5 Color: Black Black
  2. Product Rating: 5 of 5 stars

    Super Classy!

    These shoes are so cute! I typically wear a size 7.5 but ordered an 8 to stay on the safe side. They are a little bit big on my feet due to that reason, but because of the strap they stay in place well and do not feel big once strapped! These can be dressed up with a cute dress or be worn with a pair of jeans!
    Caitlin H.
    Fit: True to Size Size: 8 Color: Black Black
  3. Product Rating: 4 of 5 stars

    Super flattering

    These are adorable, but my right shoe cracks every time I take a step. It's pretty loud and annoying. Other than that great shoes! Edited: the noise the shoe makes is driving me absolutely crazy. Not sure if anyone else has this problem but I'm really disappointed in the quality.
    Response from Lulus.com: Hi Kelly! We're truly sorry to hear that these heels didn't meet your expectations due to the sound these make. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by... Read More
    Kelly H.
    Fit: Runs a Little Large Size: 5.5 Color: Black Black
  4. Product Rating: 3 of 5 stars

    Squeaky

    These shoes were great.. for the first two wears. After that the heel would make this infernal squeaking noise every time I took a step. I've had them for less than 6 months so it feels weird throwing them out. They offered me a percentage off but I probably wouldn't have bought these in the first place had I known this was going to happen.
    Response from Lulus.com: Hello Samantha! We're truly sorry to hear that these heels didn't meet your expectations due to the quality of the shoe after a few wears. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team... Read More
    Samantha B.
    Fit: True to Size Size: 9 Color: Black Black
  5. Product Rating: 2 of 5 stars

    Looks great. But painful.

    Once I got the right size (1 full size less than what I usually wear, I found that the edge of the toe part is very hard and inflexible and so cuts into my foot just above the toes, even though the shoe is not too small.
    Response from Lulus.com: Hello Jennifer! Thank you for taking the time to leave a review! We are very sorry to hear about your disappointment. At Lulus we pride ourselves on both quality and service, so we want you to be completely happy with every Lulus purchase! Please know that Customer Service... Read More
    Jennifer G.
    Fit: Runs Large Size: 6 Color: Black Black
  6. Product Rating: 4 of 5 stars

    great shoe

    This is a great work shoe, simple and sleek. The line right below the toes can create discomfort but besides that I like it.
    Vanessa G.
    Fit: True to Size Size: 7.5 Color: Black Black
  7. Product Rating: 3 of 5 stars

    Straps Run Large

    This is a great basic heel that would go with everything and is a great heel height for all-day wear. Unfortunately, the ankle strap was too large to hold my ankles in and I ended up returning.
    Jessica M.
    Fit: Runs a Little Large Size: 8 Color: Black Black
  8. Product Rating: 4 of 5 stars

    Tight on the Feet.

    I love the shoes and the length of the heel but I will say that they are not the most comfortable. I have higher heeled shoes that are way more comfortable. These shoes squeeze my feet. I am currently in the process of stretching it by wearing it around the house with socks on. Once they stretch out hopefully they will be a little more comfortable. I will say that I do like them. I think they will be a perfect shoe to wear during the work week!
    Samantha J.
    Fit: Runs a Little Small Size: 9 Color: Black Black
  9. Product Rating: 3 of 5 stars

    Size down

    I'm usually a size 6-6.5 and got a 6 in this. I would get a 5.5 next time. Like I can still walk in them just have to really tighten the strap. But they are a bit chunkier in the strap and heel so they don't look as high of a heel.
    Response from Lulus.com: Hello Esther! Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with these shoes due to construction. Customer Service is here for you, so please let us know if there is anything we can do to help (http://www.lulus.com/customer-service.html). Feedback... Read More
    Esther G. — 5' 4" tall
    Fit: True to Size Size: 6 Color: Black Black
  10. Product Rating: 4 of 5 stars

    Needed winter/fall heel

    They were a little loose due to height of ankle strap but doable. Not a style I would normally buy but very chic-excited to wear with skinny jeans!
    Sara S.
    Fit: Runs Large Size: 8.5 Color: Black Black
Viewing 78 of 90 Reviews
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