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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
135 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Sent back

    Not thrilled with my purchases. I have always worn a size 7 no issues, but every shoe I ordered fit differently and these ran so large I could not make them work and had to send them back. If you order, I'd order at least a half size smaller.
    Response from Lulus.com: Hello Misty! Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with these shoes. Customer Service is here for you, so please let us know if there is anything we can do to help (http://www.lulus.com/customer-service.html). Feedback like yours helps us to... Read More
    Misty B.
    Fit: True to Size Size: 7 Color: Black Black
  2. Product Rating: 2 of 5 stars

    Please trust us.

    The heel itself was BEAUTIFUL. I loved the color. However it was not fitted at all in the foot heel area. I ordered a 5.5 thinking I (a typical size 5) would be able to adjust in them. I was incredibly wrong. The shoe was so big when I tried it on my foot would slip out as I walked around my room.
    Response from Lulus.com: Hi Aliyah! Thank you for taking the time to leave a review! We're truly sorry to hear that you were disappointed with this item. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More
    Aliyah V.
    Fit: True to Size Size: 5.5 Color: Oxblood Oxblood
  3. Product Rating: 1 of 5 stars

    Uncomfortable shoes

    Very uncomfortable shoes. They run large but they're too narrow in the toe so you can't really size down. Beautiful shoe but it's unfortunate they charge $7.00 for the return label.
    Response from Lulus.com: Hi Kathryn! We're so sorry to hear that these pumps were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live... Read More
    Kathryn H.
    Fit: True to Size Size: 9 Color: Black Black
  4. Product Rating: 1 of 5 stars

    Should have listened to the other reviews

    I have narrow feet, but am always a 6.5 or 7. I ordered these in a 6.5 and I literally could not walk in them, my heels slipped right out the back. They also felt incredible uncomfortable.
    Response from Lulus.com: Hey Alana! Thank you for leaving a review! We're sorry to hear that you weren't satisfied with the fit of these shoes. If you ever want additional insight regarding our products, our Customer Service team is always happy to help. <3 We have stylists in the office daily... Read More
    Alana C.
    Fit: True to Size Size: 6.5 Color: Oxblood Oxblood
  5. Product Rating: 3 of 5 stars

    Looks cool, but strange fit

    The fit wasn't right for me, but they look really pretty. The back is really uncomfortable.
    Mary L. — 5' 1" tall, 180lbs lbs, 38D, waist 35", 42" hip
    Fit: True to Size Size: 7.5 Color: Black Black
Viewing 21 of 14 Reviews
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