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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
135 Reviews
Fit: True to Size
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  1. Product Rating: 3 of 5 stars

    I can't get them to fit

    I ordered the 8.5 which was way too big. So I ordered the 8 and it's too tight to consider wearing all day or a night out. I just had a huge gap at the back of the shoe that my foot would slip out while walking. The color and quality is spot on. I contacted customer service and will be sending them back. Customer service so far has been amazing and made it super easy.
    I ordered the 8.5 which was way too big. So I ordered the 8 and it's too tight to consider wearing all day or a night out. I just had a huge gap at the back of the shoe that my foot would slip out while walking. The color and quality is spot on. I contacted customer service and will be sending them back. Customer service so far has been amazing and made it super easy. - Darla D.
    I ordered the 8.5 which was way too big. So I ordered the 8 and it's too tight to consider wearing all day or a night out. I just had a huge gap at the back of the shoe that my foot would slip out while walking. The color and quality is spot on. I contacted customer service and will be sending them back. Customer service so far has been amazing and made it super easy. - Darla D.
    Response from Lulus.com: Hello Darla, thanks for taking the time to write a review! We apologize that these heels didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Darla D. — 5' 9" tall, 138lbs lbs, 36C, waist 27", 35" hip
    Fit: True to Size Size: 8.5 Color: Oxblood Oxblood
  2. Product Rating: 1 of 5 stars

    I don't love it.

    These shoes destroyed my feet in one hour. Even melted my nail polish. The material burned my feet.
    Response from Lulus.com: Hello Anais, thanks for taking the time to write a review! We apologize that these heels didn't quite fit comfortably. We want you to shop with confidence, so we include the material content in each item's product description. Our team of stylists (lulus.com/customerservice) would be happy to help... Read More
    Anais D. — 5' 10" tall, 110lbs lbs, 32B, waist 22"
    Fit: True to Size Size: 6 Color: Oxblood Oxblood
  3. Product Rating: 3 of 5 stars

    Very sleek

    Very sleek and easy to pair with outfits. The quality however is not amazing.. not sure how many times I will actually get to wear them before they fall apart.
    Response from Lulus.com: Hi Michelle! Thank you for taking the time to leave a review! We're truly sorry that you were unhappy with the quality of the pumps you received. We want you to love every Lulus purchase, so if you are ever unhappy with the quality of an item you receive, please contact Customer Service and we will... Read More
    Michelle L. Lulus Employee
    Fit: True to Size Size: 8.5 Color: Black Black
  4. Product Rating: 4 of 5 stars

    I ordered 6.5, but it's a little large for me.

    I ordered 6.5, but it's a little large for me. I would like to order size 6.
    Yasaman E.
    Fit: True to Size Size: 6.5 Color: Oxblood Oxblood
  5. Product Rating: 3 of 5 stars

    Heels slide off

    These are super cute but impossible to walk in. Regardless of size ordered, the heels slide off your foot and that's never cute.
    Response from Lulus.com: Hi Elizabeth! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and... Read More
    Elizabeth C.
    Fit: True to Size Size: 8 Color: Black Black
Viewing 24 of 14 Reviews
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