Product Rating: 3 of 5 stars
Uneven Hem
Fit was great, but the hem was wildly uneven. The picture doesn't show it well enough. I couldn't return it due to the shipping fees from Canada to US so had to get it hemmed. The white lines are where the tailor drew the straight hem. Also, Canadians should know Lulu uses DHL, which changes a border service fee of $17-19 even though clothing should be duty-free. Just a heads up. There's a way to get around it but it's a huge hassle.
Response from Lulus.com:
Hi, Rangana! Thanks for sharing your feedback with us. We're so sorry to hear that the pleated hem and cut of this dress were not as expected. We want you to love every purchase and feel confident shopping with us! Please feel free to contact us (lulus.com/customerservice) if you ever have questions...
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