Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Broke after adjusting
The necklace looked incredible BUT popped after adjusting a couple of times. I don't think I was that rough! Purchase because it looks great, but be EXTRA GENTLEResponse from Lulus.com: Hi Vanessa, thank you for sharing a review! We're sorry to hear that the necklace broke as you were adjusting. We passed this feedback over to the proper teams to look into. Our customer service team will reach out via email to get further in touch! xo - Product Rating: 3 of 5 stars
Cute but doesn't stay in place
Cute necklace, but it constantly got caught up on itself. I would have to take it off, untangle it, then put it back on. I've worn it once for photos and once to work, and it's happened both times. I like the look but ultimately don't recommend it if you don't want to constantly untangle it so it lays properly.
Response from Lulus.com: Hello Sarah, thanks for your review! We're sorry to hear that this necklace didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo - Product Rating: 3 of 5 stars
Cute but fragile
Loved this necklace but broke after wearing it twiceResponse from Lulus.com: Hi Sarah! We are so sorry to hear this necklace broke after a couple of wears. This is not a typical experience and we've reached out via email to make this right. Talk soon! xo - Product Rating: 1 of 5 stars
Broken on first use
It looked very nice. But I used it for a brunch were I was just sitting and it BROKE. Quality is really bad, I don't recommend this product.
Response from Lulus.com: Hi, Carolina! Thank you for sharing your review. We're so sorry to hear that this necklace broke on you. We'd love to make sure this is taken care of! Please keep an eye out for an email from our team shortly. xo - Product Rating: 1 of 5 stars
Very very cheap necklace
I wanted to love this, but it's honestly the cheapest piece of jewelry I've ever purchased. I couldn't even wear it once because the clasp doesn't even latch! The clasp doesn't even feel like metal, but rather some form of plastic??? I'm so very disappointed. I wanted to love this and purchase many more jewelry items, but unfortunately, I will not.Response from Lulus.com: Hey, Shantel! We are truly sorry to hear that this happened with your necklace. This is definitely not a common occurrence with our products and we'd like to help. We've reached out to you via email to assist and hope to hear from you soon! xo - Product Rating: 1 of 5 stars
Extremely disappointed
I bought this for my family photos, and it immediately broke when I tried to put it on. This is very disappointing as I didn't even get to wear this once, and I was left without a necklace for my family photos. I will never purchase jewelry from Lulus again. I would have given it zero stars if there was an option.Response from Lulus.com: Hi Heather, thank you for your review! We are sorry to hear that this necklace broke before your family photo shoot. We passed your feedback to the proper teams and will reach out to help! xo - Product Rating: 2 of 5 stars
Disappointed
I couldn't wear it for more than an hour or two without having to untangle it. I bought it to wear for the weekend while on vacation, but the clasp broke the morning of day two.Response from Lulus.com: Hi Alexis, we are so sorry that this broke! This is not a typical experience and we are reaching out to make this right! Thank you for your review! xo - Product Rating: 5 of 5 stars
Gold layered bar charm necklace
I absolutely love this necklace! It was the perfect look for my daughter's huge wedding! Got many compliments & people asking "where did I purchase it?".
- Product Rating: 5 of 5 stars
Cute
I have gotten so many compliments on this necklace.