Skip To Main Content

Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
162 Reviews
Fit: True to Size Based on 162 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Broke after adjusting

    The necklace looked incredible BUT popped after adjusting a couple of times. I don't think I was that rough! Purchase because it looks great, but be EXTRA GENTLE
    Response from Lulus.com: Hi Vanessa, thank you for sharing a review! We're sorry to hear that the necklace broke as you were adjusting. We passed this feedback over to the proper teams to look into. Our customer service team will reach out via email to get further in touch! xo
    Fit: True to Size Event: Religious Ceremony Color: Gold Gold
  2. Product Rating: 3 of 5 stars

    Cute but doesn't stay in place

    Cute necklace, but it constantly got caught up on itself. I would have to take it off, untangle it, then put it back on. I've worn it once for photos and once to work, and it's happened both times. I like the look but ultimately don't recommend it if you don't want to constantly untangle it so it lays properly.
    Cute necklace, but it constantly got caught up on itself.  I would have to take it off, untangle it, then put it back on. I've worn it once for photos and once to work, and it's happened both times. I like the look but ultimately don't recommend it if you don't want to constantly untangle it so it lays properly. - Sarah S.
    Response from Lulus.com: Hello Sarah, thanks for your review! We're sorry to hear that this necklace didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo
    Fit: True to Size Event: Photoshoot Color: Gold Gold
  3. Product Rating: 3 of 5 stars

    Cute but fragile

    Loved this necklace but broke after wearing it twice
    Response from Lulus.com: Hi Sarah! We are so sorry to hear this necklace broke after a couple of wears. This is not a typical experience and we've reached out via email to make this right. Talk soon! xo
    Fit: True to Size Color: Gold Gold
  4. Product Rating: 1 of 5 stars

    Broken on first use

    It looked very nice. But I used it for a brunch were I was just sitting and it BROKE. Quality is really bad, I don't recommend this product.
    It looked very nice. But I used it for a brunch were I was just sitting and it BROKE. Quality is really bad, I don't recommend this product. - Carolina M.
    Response from Lulus.com: Hi, Carolina! Thank you for sharing your review. We're so sorry to hear that this necklace broke on you. We'd love to make sure this is taken care of! Please keep an eye out for an email from our team shortly. xo
    Fit: True to Size Color: Gold Gold
  5. Product Rating: 1 of 5 stars

    Very very cheap necklace

    I wanted to love this, but it's honestly the cheapest piece of jewelry I've ever purchased. I couldn't even wear it once because the clasp doesn't even latch! The clasp doesn't even feel like metal, but rather some form of plastic??? I'm so very disappointed. I wanted to love this and purchase many more jewelry items, but unfortunately, I will not.
    Response from Lulus.com: Hey, Shantel! We are truly sorry to hear that this happened with your necklace. This is definitely not a common occurrence with our products and we'd like to help. We've reached out to you via email to assist and hope to hear from you soon! xo
    Fit: True to Size Color: Gold Gold
Viewing 8 of 16 Reviews
Loading...
lovelulus