Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Was too small
Pretty dress but too small! - Product Rating: 4 of 5 stars
Gorgeous
I loved the dress the lace on the sleeves began to rip on the first wear. This was just from putting it on and it wasn't even tight on my arms.
- Product Rating: 1 of 5 stars
Lace rips
Cute dress except the lace ripped on every section the first time I wore it Do not recommend it.Response from Lulus.com: Hi Valerie, we are so sorry that this tore! This is not a typical experience and we are reaching out right away. Thank you for your review! xo - Product Rating: 3 of 5 stars
Little black dress
Dress was beautiful and fit perfectly, but I wish I listened to the reviews. Won't be able to wear again as the lace ripped in the shoulder.
Response from Lulus.com: Hi Miranda, thank you for your review! We are so sorry to hear that the lace ripped already. We have passed your feedback to the proper teams for review and will reach out via email to help! xo - Product Rating: 1 of 5 stars
It was ripped before the tags came off :(
I loved this dress and have always loved all of my purchases from Lulus, but this one was disappointing. While it was flattering and comfortable, nothing could have made up for the amount of holes the dress had. I packed it (with tags on) to take for a wedding. When I went to put it on, there were holes all over the place. I had no choice but to wear it because it was right before the wedding and it's all I brought with me. It was really... Read More
Response from Lulus.com: Hi, Brookie! We are truly sorry to hear that this dress arrived in less-than-perfect condition. This is definitely not a typical experience with our products! We will be reaching out to you via email shortly to make this right. Talk soon! xo - Product Rating: 5 of 5 stars
Beautiful and flattering
When I first received the dress, there were a couple of holes in the lace so I called customer service and they had a new one for me in just a few days! I wore it all afternoon and evening for a wedding and it was so comfortable and flattering. Many compliments!
Response from Lulus.com: Hi, Jessica! We are so sorry to hear that this dress arrived with holes originally but we're very glad to hear that our customer service team was able to assist! That is amazing news. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of... Read More - Product Rating: 3 of 5 stars
Pretty but
It's a pretty dress however the lace is very thin. I received it and there were already tiny holes and runs in the lace. The actual dress material is thick. The lace is just not great.Response from Lulus.com: Hi, Regina! We are truly sorry to hear that this happened with the lace on your dress. This is definitely not a typical experience with our products! There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and... Read More - Product Rating: 4 of 5 stars
Hole in the sleeve!
Super cute dress but it arrived with a hole on the left shoulder. Be careful with the lace!Response from Lulus.com: Hi, Nafisah! We are truly sorry to hear that this happened with your dress. This is definitely not a typical experience with our products. We'll be reaching out to you shortly via email to assist. Talk soon! xo - Product Rating: 1 of 5 stars
Flattering but low quality
Having tried the dress on at home, it was perfect. Fit great, super flattering. I was going to wear it to a wedding. The day of the wedding comes. Upon arriving at the ceremony and getting out of the car, I immediately noticed a hole in the lace on the right side waist. I panic and show my husband, who points out another hole on the right side shoulder. During cocktail hour, he points out that the right side shoulder hole is now 2 holes, and... Read More
Response from Lulus.com: Hi, Sandra! We are so unbelievably sorry to hear about your dress. Please know that this is not at all a common occurrence with our products and we'd love to make this right. We see that our team has been in contact with you and was able to help make this experience up to you. That is great to see!... Read More