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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
141 Reviews
Fit: True to Size Based on 141 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Little black dress

    Dress was beautiful and fit perfectly, but I wish I listened to the reviews. Won't be able to wear again as the lace ripped in the shoulder.
    Dress was beautiful and fit perfectly, but I wish I listened to the reviews. Won't be able to wear again as the lace ripped in the shoulder. - Miranda S.
    Response from Lulus.com: Hi Miranda, thank you for your review! We are so sorry to hear that the lace ripped already. We have passed your feedback to the proper teams for review and will reach out via email to help! xo
    Fit: True to Size Size: M Event: Night Out Color: Black Black
  2. Product Rating: 1 of 5 stars

    It was ripped before the tags came off :(

    I loved this dress and have always loved all of my purchases from Lulus, but this one was disappointing. While it was flattering and comfortable, nothing could have made up for the amount of holes the dress had. I packed it (with tags on) to take for a wedding. When I went to put it on, there were holes all over the place. I had no choice but to wear it because it was right before the wedding and it's all I brought with me. It was really... Read More
    I loved this dress and have always loved all of my purchases from Lulus, but this one was disappointing. While it was flattering and comfortable, nothing could have made up for the amount of holes the dress had. I packed it (with tags on) to take for a wedding. When I went to put it on, there were holes all over the place. I had no choice but to wear it because it was right before the wedding and it's all I brought with me. It was really embarrassing and now I feel like I'll have to be more careful with which dresses I buy from here now. - Brookie F.
    I loved this dress and have always loved all of my purchases from Lulus, but this one was disappointing. While it was flattering and comfortable, nothing could have made up for the amount of holes the dress had. I packed it (with tags on) to take for a wedding. When I went to put it on, there were holes all over the place. I had no choice but to wear it because it was right before the wedding and it's all I brought with me. It was really embarrassing and now I feel like I'll have to be more careful with which dresses I buy from here now. - Brookie F.
    Response from Lulus.com: Hi, Brookie! We are truly sorry to hear that this dress arrived in less-than-perfect condition. This is definitely not a typical experience with our products! We will be reaching out to you via email shortly to make this right. Talk soon! xo
    Fit: True to Size Size: S Event: Wedding Color: Black Black
  3. Product Rating: 5 of 5 stars

    Beautiful and flattering

    When I first received the dress, there were a couple of holes in the lace so I called customer service and they had a new one for me in just a few days! I wore it all afternoon and evening for a wedding and it was so comfortable and flattering. Many compliments!
    When I first received the dress, there were a couple of holes in the lace so I called customer service and they had a new one for me in just a few days! I wore it all afternoon and evening for a wedding and it was so comfortable and flattering. Many compliments! - Jessica F.
    Response from Lulus.com: Hi, Jessica! We are so sorry to hear that this dress arrived with holes originally but we're very glad to hear that our customer service team was able to assist! That is amazing news. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of... Read More
    Fit: True to Size Size: S Event: Wedding Color: Black Black
  4. Product Rating: 3 of 5 stars

    Pretty but

    It's a pretty dress however the lace is very thin. I received it and there were already tiny holes and runs in the lace. The actual dress material is thick. The lace is just not great.
    Response from Lulus.com: Hi, Regina! We are truly sorry to hear that this happened with the lace on your dress. This is definitely not a typical experience with our products! There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and... Read More
    Fit: True to Size Size: M Event: Wedding Color: Black Black
  5. Product Rating: 4 of 5 stars

    Hole in the sleeve!

    Super cute dress but it arrived with a hole on the left shoulder. Be careful with the lace!
    Response from Lulus.com: Hi, Nafisah! We are truly sorry to hear that this happened with your dress. This is definitely not a typical experience with our products. We'll be reaching out to you shortly via email to assist. Talk soon! xo
    Fit: Runs a Little Large Size: M Event: Night Out Color: Black Black
  6. Product Rating: 1 of 5 stars

    Flattering but low quality

    Having tried the dress on at home, it was perfect. Fit great, super flattering. I was going to wear it to a wedding. The day of the wedding comes. Upon arriving at the ceremony and getting out of the car, I immediately noticed a hole in the lace on the right side waist. I panic and show my husband, who points out another hole on the right side shoulder. During cocktail hour, he points out that the right side shoulder hole is now 2 holes, and... Read More
    Having tried the dress on at home, it was perfect. Fit great, super flattering. I was going to wear it to a wedding. The day of the wedding comes. Upon arriving at the ceremony and getting out of the car, I immediately noticed a hole in the lace on the right side waist. I panic and show my husband, who points out another hole on the right side shoulder. During cocktail hour, he points out that the right side shoulder hole is now 2 holes, and another hole on the back as well. By the end of the night, after being extremely careful to not move too much (ie no dancing!), there were 11 holes!  And countless runs and snags! The lace is soooo flimsy and thin. I cannot wear this dress again, nor can I return it since it's been worn. Such a disappointment! I can only attach 2 photos, but I have photos of 6 different locations on the dress where all the holes formed. - Sandra G.
    Having tried the dress on at home, it was perfect. Fit great, super flattering. I was going to wear it to a wedding. The day of the wedding comes. Upon arriving at the ceremony and getting out of the car, I immediately noticed a hole in the lace on the right side waist. I panic and show my husband, who points out another hole on the right side shoulder. During cocktail hour, he points out that the right side shoulder hole is now 2 holes, and another hole on the back as well. By the end of the night, after being extremely careful to not move too much (ie no dancing!), there were 11 holes!  And countless runs and snags! The lace is soooo flimsy and thin. I cannot wear this dress again, nor can I return it since it's been worn. Such a disappointment! I can only attach 2 photos, but I have photos of 6 different locations on the dress where all the holes formed. - Sandra G.
    Response from Lulus.com: Hi, Sandra! We are so unbelievably sorry to hear about your dress. Please know that this is not at all a common occurrence with our products and we'd love to make this right. We see that our team has been in contact with you and was able to help make this experience up to you. That is great to see!... Read More
    Fit: True to Size Size: M Event: Wedding (Guest) Color: Black Black
  7. Product Rating: 1 of 5 stars

    Poor quality

    I ordered this dress twice and chose to disregard the reviews because I really liked the style of this dress. Both times the lace had holes and pulls in it. Poor material quality, very disappointed. I will be returning this item for the 2nd time.
    Response from Lulus.com: Hi, Maryne! Oh no! We are so sorry to hear about the issues you've had with this dress. This is definitely not a typical experience with our products. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service)... Read More
    Fit: True to Size Size: S Event: Night Out Color: Black Black
  8. Product Rating: 5 of 5 stars

    Incredible dress

    Bought this dress for a date. It fits perfectly. True to size and is so unique and well made. 100% worth it.
    Fit: True to Size Size: M Event: Night Out Color: Black Black
  9. Product Rating: 2 of 5 stars

    Not the best lace

    When I received the dress, there were already two large holes along the seams where the lace and fabric met. It looks like the lace was not overlapped with the fabric enough to make the seams durable. Ended up returning the dress
    Response from Lulus.com: Hi Wendy, thanks for sharing your review! We are so sorry to hear you received your dress in this condition. We will be reaching out via email to make this right. xo
    Fit: True to Size Size: XL Color: Black Black
  10. Product Rating: 5 of 5 stars

    Great dress

    Loved them, but I returned because I found a different one I liked better.
    Fit: True to Size Size: M Color: Black Black
Viewing 11 of 14 Reviews
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