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Customer Reviews

3
Product Rating: 3 of 5 stars
31 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Uncomfortable

    Super cute and thought they fit perfect but only had on for a few minutes and the back was sharp - ripped some skin. Returning, scared to order another size if it is the backing and not the size issue.
    Response from Lulus.com: Hello Mercedes! We're truly sorry that these flats were so uncomfortable for you. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! XOXO
    Mercedes C. — 5' 3" tall, 150lbs lbs, 36C
    Fit: True to Size Size: 6 Color: Black Black
  2. Product Rating: 1 of 5 stars

    Too Narrow

    I usually wear a medium width but these are so narrow I can't wear them.
    Response from Lulus.com: Hi Elizabeth! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and... Read More
    Elizabeth P.
    Fit: True to Size Size: 9 Color: Black Black
  3. Product Rating: 1 of 5 stars

    Shoes have no give, no flexibility

    I felt the shoe was a bit hard to navigate. Ones foot does slip out quite a lot and, it had no give to them. Stiff as a board! Though I do love the style of the shoe, I'm returning mine.
    Response from Lulus.com: Hi Robin! Thank you for taking the time to leave a review! We are very sorry to hear about your disappointment with these shoes! We want you to love every Lulus purchase, so if you are ever dissatisfied with an item please get in touch with us (lulus.com/customerservice). We would be happy to find a... Read More
    Robin B.
    Fit: True to Size Size: 8.5 Color: Black Black
  4. Product Rating: 1 of 5 stars

    Too big

    Ordered a 5.5 which is a size down for me and they are still too big.
    Response from Lulus.com: Hello Annie, thank you for your review! We're sorry that these flats didn't fit quite right because they ran bigger than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Annie S.
    Fit: True to Size Size: 5.5 Color: Black Black
  5. Product Rating: 2 of 5 stars

    Ran big

    I ordered a size 7 but they ran big so I returned them. Very uncomfortable but they looked cute.
    Molly B.
    Fit: True to Size Size: 7 Color: Black Black
  6. Product Rating: 2 of 5 stars

    Runs Small

    After reading some reviews I went a size down, but it actually was way too small. Now I need a size 10 and it's sold out. Hopefully it gets back in stock soon.
    Response from Lulus.com: Hi Melita! We're sorry to hear that the fit of these shoes didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Thanks for your feedback! XOXO
    Melita S.
    Fit: True to Size Size: 9 Color: Black Black
  7. Product Rating: 4 of 5 stars

    I love it

    Fit perfect, true size, the material is great.
    Maryori M. — 5' 4" tall, 122lbs lbs, 32A, waist 28", 35" hip
    Fit: True to Size Size: 7 Color: Black Black
  8. Product Rating: 3 of 5 stars

    Good for the price

    These shoes look very cute, but are pretty stiff in the back. Just trying them on was a bit painful. I am sure I'd have to break them in by wearing fluffy socks with them around the house before I dare to wear them to work.
    Response from Lulus.com: Hi Kseniia! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and provide... Read More
    Kseniia M.
    Fit: True to Size Size: 7 Color: Black Black
  9. Product Rating: 2 of 5 stars

    Too large

    I'm a 7.5 but had to return since they were too big.
    Response from Lulus.com: Hello Emily, thank you for your review! We're sorry that these Flats didn't fit quite right because they ran bigger than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Emily H. — 5' 3" tall, 105lbs lbs, 32B
    Fit: True to Size Size: 7.5 Color: Black Black
  10. Product Rating: 2 of 5 stars

    Too big!

    These are so big and hurt your feet. Poor quality.
    Response from Lulus.com: Hello Hayley, thanks for your review! We apologize that these flats didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! XOXO
    Hayley T. — 5' 3" tall, 125lbs lbs
    Fit: True to Size Size: 6.5 Color: Black Black
Viewing 3 of 4 Reviews
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