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Customer Reviews

4
Product Rating: 4 of 5 stars
346 Reviews
Fit: Runs Half Size Small Based on 346 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Sent wrong size

    Hi there, I ordered an 8 in Cassay shoes and I received an 8.5. I read that you charge a $7 shipping fee. Is there any way to void that and send out the correct size and I'll return the wrong size? Thank you
    Hi there, I ordered an 8 in Cassay shoes and I received an 8.5. I read that you charge a $7 shipping fee. Is there any way to void that and send out the correct size and I'll return the wrong size? Thank you - Emily B.
    Response from Lulus.com: Hello Emily! We are so sorry to hear that you received the incorrect size. This is not at all a typical experience and our team shipped you out a new size and of course, waived the return fee. Thanks for taking the time to share your review. xo
    Emily B.
    Fit: True to Size Size: 8 Color: Black Black
  2. Product Rating: 5 of 5 stars

    Comfy

    Very comfortable and cute shoes definitely will be getting a lot of use out of them.
    Janina R.
    Fit: True to Size Size: 7.5 Color: Black Black
  3. Product Rating: 2 of 5 stars

    Run big

    These run large. I ended up returning. They are cute but they were loose and too big and would have rubbed. I usually wear a 7.5 and I'd say have narrow to average feet
    Response from Lulus.com: Hello Alexandra! We're sorry to hear that these sneakers fit bigger than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your... Read More
    Alexandra G. — 5' 6" tall, 135lbs lbs, 32C
    Fit: True to Size Size: 7.5 Color: Black Black
  4. Product Rating: 5 of 5 stars

    The perfect shoes

    These platform shoes are amazing and run true to size! I wear them almost every day to work, my feet never hurt and I always get compliments every time I wear them. I also bought them in white!
    Lily I.
    Fit: True to Size Size: 6.5 Color: Black Black
  5. Product Rating: 3 of 5 stars

    Very strange sizing

    I first ordered a 7 because of the reviews that said they run a bit big. A 7 felt like the right size but ended up being too small where my toes are, so I returned for a 7.5, which I found to be a comfortable length, but the shoe is so wide at the opening that my heel can slide in and out causing painful blisters.
    Response from Lulus.com: Hello Amanda, thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Amanda W.
    Fit: True to Size Size: 7 Color: Black Black
Viewing 55 of 34 Reviews
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