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Lulus Online Credit Policy

  1. No Expiration:
    • Online credit does not expire. You can use it at any time as long as it meets the applicable conditions.
    • Please note: Lulus must abide by state-specific escheatment laws for credit that has not been used for an excessive period of time. 
  2. International Shipping:
    • Currently, we do not support Gift Card purchases or the use of online credit for orders or accounts located outside of the United States.
    • If you have online credit or a gift card to use on an order that needs to ship internationally, please contact Customer Service for assistance.
  3. Promotional Codes or Discounts:
    • Promotional codes and other discounts are not valid and cannot be applied to gift card purchases.
  4. Refund Adjustments 
    • Existing online credit cannot be reverted as a credit card refund


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