Not well made
Excited for this purchase but it arrived defective. The threading that holds the sequins on each column are coming undone. Not stitched properly. Sadly, had to return the dress. I had to pay for the return shipment of around $30, which Lulu will deduct from my refund. Purolator has already delivered my return over a week ago, and I still have not received any correspondence from Lulu, nor have I received my refund. Still waiting...
Response from Lulus.com:
Hi May, thanks for sharing a review! We absolutely hear your concerns. Your feedback will be passed over to the proper teams, and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact our customer care team...
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