Product Rating: 1 of 5 stars
Disappointed
This was my first time ordering from Lulu's. These pants arrived but they don't fit me. I wanted to send them back for a refund but Lulu's wouldn't take them back, not even for an exchange. This is such poor customer service when you're buying something that you can't try on first. Now I'm out $40 and have a pair of pants that I can't wear. I will never shop Lulu's again because of it.Response from Lulus.com:
Hi Leslie, thanks for your feedback! We're so sorry to hear that these pants didn't fit you and you were not able to return this item. As stated in our return policy, Final Sale items are not eligible for returns. We want you to be satisfied with every item you purchase from Lulus, so please contact...
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