Product Rating: 1 of 5 stars
Heel Broke Off Immediately
I absolutely adored these shoes at first. But the heels are unsteady. Honestly feels like a design flaw. I wore the heels for all of 5 minutes, walking a block from the car to the wedding venue, and the heel broke off before I even made it to front door! Thank GOD a friend had brought another pair of black heels for herself I was able to borrow. DO not recommend these shoes. But Lulus support was very helpful in getting me a full refund.
Response from Lulus.com:
Hello Danielle! We're truly sorry that these heels didn't meet your expectations because the heel broke. We see you were able to contact customer service and get this matter resolved. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact...
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