Terrible quality & finishing of shoes
The pictures show the poor quality of feathers and finishing. I gifted these to a friend without checking. When I reached out to customer care, they told me they are willing to refund just 25% of the shoe cost.
Response from Lulus.com:
Hello Anusha. We are truly sorry to hear that the heels arrived damaged. This is not a typical experience, and we are so happy to see that after speaking with our customer care team, they issued a full refund for the damaged heels. If you have any other questions, please don't hesitate to reach back...
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