Product Rating: 1 of 5 stars
broken strap
The strap broke as soon as I took the dress out of the bag. The rhinestones are not sturdy, and the straps are very weak. I bought this with the intent to wear it to a dance, but that would definitely not be possible with a dress that breaks without even putting it on. Any movement would break the strap immediately. I did try it on with the broken strap, and it was much larger than expected. I am usually an XXS or XS in Lulus, but this was very... Read MoreResponse from Lulus.com:
Hi Isabella, we're so sorry that happened to the straps! We passed your feedback to the proper teams and will be in touch, so please keep an eye out for an email from our team shortly. If you ever have questions or need assistance, please contact our customer service team...
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