Zipper broken
I actually love this dress, but the first time I ordered it, the zipper was broken. I returned and got another dress, and the second dress arrived with the zipper broken. So then I ordered a third through Lulus' customer service, and the third one ALSO arrived with the zipper broken. It's more of a manufacturing error because the fabric is fraying in some areas along the zipper, and it gets caught in it. I'm so frustrated cause the dress is...
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Response from Lulus.com:
Hi, Michelle! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that this happened with the dresses you received! This is not a typical experience at all, and we do see that you were able to connect with our Customer Care team to get this resolved. If there is...
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