Product Rating: 2 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Runs Small
Cute shirt, but it definitely runs small. It fit fine overall at first, but was definitely more cropped than I'd like or what was described or pictured, and got smaller after I washed it (even though I washed it as instructed).Response from Lulus.com: Hello Ashleigh. Thank you for taking the time to share your review. We are so sorry to hear that the sweater shrank after washing it according to the care instructions. This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to... Read More - Product Rating: 5 of 5 stars
Easy staple
Cute sweater that fits as expected! Not too thick, but warm enough - Product Rating: 1 of 5 stars
Never Received, Never Heard from Customer Support
It would be great if someone from support could get back to me - I never received this item and reached out to initiate the refund process, but the system deducted a shipping fee and they are waiting to receive the item before issuing the refund. (This review can be removed after the issue is addressed.)Response from Lulus.com: Hi Arleigha, we're so sorry to hear that you haven't received your order. Your review was passed over to the proper teams, and they'll be in touch. We did see that you started a return for this item. However, please know that our return site is solely for returns and exchanges and is automated. If... Read More - Product Rating: 5 of 5 stars
Soft!
I love the material. It is soft and warm. What else do you need from a shirt? Oh, it is also comfortable. - Product Rating: 1 of 5 stars
Color off/Bad fit
The color is more of a faded scat color and thin but stiff at the same time and boxy. Not a good buy. I'd give it away if it was free.Response from Lulus.com: Hello Edith, thanks for sharing a review! We're sorry that the color of this sweater didn't meet your expectations in person. We take steps to depict our item's colors online as accurately as possible, however, there can be some variation due to individual device settings, lighting, and more. Please... Read More - Product Rating: 5 of 5 stars
Surprisingly Warm!
I did not expect this sweater to be as isolated as it is, but yes, that was a lovely surprise. This sweater keeps me warm and it is also cute, so that is an added bonus! - Product Rating: 1 of 5 stars
Immediate Return
Very thin material. Felt cheap. The arms were a bit short as well. Overall, a poor-quality item with a terrible fit.Response from Lulus.com: Hello Darcy! We're sorry that this sweater's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us in the future! Please contact us... Read More - Product Rating: 1 of 5 stars
Material is thin
Material is very thin. Not what [was] expected. Very see-throughResponse from Lulus.com: Hello An, thanks for your review! We apologize that this sweater didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo - Product Rating: 5 of 5 stars
I LOVE IT
Feels so nice. I love it. So soft. Red-brown color. Almost like a crop top.