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Customer Reviews

2.6
Product Rating: 2.6 of 5 stars
27 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Super Itchy

    the inside of the dress is very itchy to the point where I do not think I can wear it
    Response from Lulus.com: Hello Liv, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo
    Liv C.
    Fit: Runs a Little Small Size: XS Event: Wedding (Guest) Color: Black Floral Black Floral
  2. Product Rating: 2 of 5 stars

    Beautiful dress, terrible zipper

    The dress is beautiful and the fabric is nice and thick, perfect for a black tie event. But the zipper is poorly sewed- even when it's not on you and you're just trying to zip up, it gets caught for no apparent reason at a specific spot.
    Response from Lulus.com: Hello, thanks for your review! We apologize that this item didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Sam A. — 5' 1" tall, 130lbs lbs
    Fit: True to Size Size: M Color: Black Floral Black Floral
  3. Product Rating: 3 of 5 stars

    Slightly tight

    Dress fit well but wouldn't zip all the way. If you're any larger than a 36 bra would probably recommend sizing up. The material was light but very slippery and stiff.
    Response from Lulus.com: Hi Jessica, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Jessica H. — 5' 6" tall, 220lbs lbs, 38DD
    Fit: Runs a Little Small Size: XL Event: Wedding (Guest) Color: Black Floral Black Floral
  4. Product Rating: 2 of 5 stars

    beautiful dress zipper doesn't work

    I got this dress and it fits very form in the rib area. The zipper was poor quality and was very hard to zip down and then could not even get it to zip back up. I returned this dress. It is also very long for someone of my height. Would have needed very tall shoes to wear.
    Response from Lulus.com: Hello Sheronica! We are so sorry to hear that this happened. It looks like you were able to return this item for a refund. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help!... Read More
    Sheronica C. — 5' 3" tall, 140lbs lbs, 36C
    Fit: Runs Small Size: M Event: Wedding (Guest) Color: Black Floral Black Floral
  5. Product Rating: 2 of 5 stars

    Dysfunctional Zipper

    I had been eyeing this dress for a long time and finally purchased it. Upon receiving it, I could barely operate the zipper because of the hidden zipper function. They sent a replacement and the same thing happened: it's such a beautiful dress, but it seems like more thought should've gone into the design to allow the zipper to have room to work
    Response from Lulus.com: Hello Jade, we apologize that this dress didn't quite meet your expectations in person. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or... Read More
    Jade E.
    Fit: True to Size Size: M Event: Wedding Color: Black Floral Black Floral
  6. Product Rating: 4 of 5 stars

    Great dress! Beware- must replace zipper!!!!

    Love the dress, but if you are 5'2, you will have to alter it and spend extra money to replace the zipper, which is disappointing. Didn't have time to return, so got it hemmed and had zipper replaced.
    Veena P. — 5' 2" tall, 36B
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Black Floral Black Floral
  7. Product Rating: 2 of 5 stars

    Too small in bust

    It was not even close to zipping up. I ordered a medium and I would guess I'd need an XL to zip it but then everywhere else would've been too big. Love the pattern and wish it worked.
    Response from Lulus.com: Hi, Alexis! We would love to help you out with sizing next time! Our team of Fit Experts (lulus.com/customerservice) are available and would love to work with you! We'd love to hear from you! xo
    Alexis S. — 5' 4" tall, 150lbs lbs
    Fit: Runs Small Size: M Event: Wedding Color: Black Floral Black Floral
  8. Product Rating: 1 of 5 stars

    lovely dress but horrible zipper

    I took a chance even though I saw all the bad reviews because this dress is just stunning. It is very stunning in person. OMG could not get the zipper up. So disappointed. I don't why Lulu doesn't try to fix the issue or discontinue this item seeing how many returns they got. The cost of them saving on using a cheaper zipper vs the return rate is just absurd. I don't even why they need to use a smaller zipper when it will be hidden by the arm... Read More
    Response from Lulus.com: Hello Van, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo
    Van N.
    Fit: True to Size Size: XS Event: Wedding Color: Black Floral Black Floral
  9. Product Rating: 2 of 5 stars

    Bad zipper

    I should have listened to all of the other reviews, but I didn't. I loved the dress and I hoped mine would be different. It wasn't. I couldn't even unzip the dress to be able to try it on! Save yourself the restocking fee because yes they DO charge a restocking fee even if the dress won't unzip to even put it on your body once. Why you would want to restock faulty merchandise is beyond me.
    Response from Lulus.com: Hi Rachael, thank you for your review! We're so sorry this dress arrived with a defective zipper and you were charged a restocking fee. We're reaching out via email to make this right. Talk soon! xo
    Rachael R. — 5' 5" tall, 165lbs lbs
    Fit: True to Size Size: XL Color: Black Floral Black Floral
  10. Product Rating: 2 of 5 stars

    Zipper Sticks!

    This dress is stunning, BUT as other reviews stated, the zipper on this dress sticks immediately. I could get it up and down with some tugging when not wearing the dress, but once putting it on, it was almost impossible to get the zipper up past the fabric on the waistband. It was tight around my ribcage, but I do not think that is why the zipper was sticking. I loved the way the dress fit and looked, and if I had not been worried about the... Read More
    Response from Lulus.com: Hello Micaela! We're truly sorry that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Micaela H. — 5' 6" tall, 135lbs lbs, 36C
    Fit: Runs a Little Small Size: M Event: Wedding Color: Black Floral Black Floral
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