Beautiful Dress, Inconsistent Sizing And Quality
I ordered a S initially. It fits too tight, and the zipper is poorly manufactured and won't go up the seam. After reading the reviews about sizing, I contacted customer service to get a replacement of the same size S. The second dress's zipper is good, but it fits too loose! I can't comprehend why the same size can come out so differently. I kept the second one though.
Response from Lulus.com:
Hello Yiran! We recognize how important consistent quality and sizing are, and we're actively working to improve both. Thank you for bringing this to our attention and sharing your experience with us. We appreciate the opportunity to learn, grow, and ensure you are feeling comfortable and confident...
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