Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Broke during Thanksgiving
Overall, I think the shoes were really cute. But they were extremely uncomfortable, and while at Thanksgiving dinner, the heel on my left shoe broke off, so I went barefoot for the rest of dinner. I would not recommend.
Response from Lulus.com: Hello Rana, thanks for your review! We apologize that these heels didn't meet your expectations in person, and the heel broke. Our customer service team has reached out via email to resolve this matter. Our customer service team (lulus.com/customerservice) is available daily. If you ever have... Read More - Product Rating: 1 of 5 stars
Way too painful to wear
The strap has a large hard knot that rubs the back of your ankle and is extremely painful. Plan to return them.Response from Lulus.com: Hello Katherine, thanks for your review! We're sorry to hear that these heels didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 5 of 5 stars
Great Purchase
Super comfy. I needed to add one more hole to the ankle strip but even with that they were comfy all night. - Product Rating: 5 of 5 stars
SO CUTE
I LOVE these shoes! They are so cute and fab. I've worn them to a wedding and multiple daily outings. The perfect pumps! - Product Rating: 1 of 5 stars
Fell apart
This shoe fell apart with the first wear! Broke while I was walking and almost sprained my ankle! Material is cheapResponse from Lulus.com: Hello Kristie. We are so sorry to hear about the shoe breaking! This isn't typical at all, and someone from our customer care team will be reaching out to you shortly to help. xo - Product Rating: 3 of 5 stars
Runs Small
I have been a size 8 in shoes for 25 years lol and these 8s are a bit snug (and I have narrow feet) w my heel just barely over the end. Didn't have time to exchange them, so will be keeping but I would order a size up. - Product Rating: 2 of 5 stars
Shoe fits, but ankle strap is made for cankles
I had to add an extra hole WAY in on the ankle strap... and now I'm afraid it will tear out at some point. So if you have fat legs, it's probably perfect!Response from Lulus.com: Hello Patricia, thanks for your review! We're sorry to hear that the straps ran too big for you. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 4 of 5 stars
Super cute!
Fit very true to size. The toe strap is a liiiitle tight so it might be u comfy the first few wears. Easy to walk in. - Product Rating: 3 of 5 stars
Size down
Comfortable and cute platform shoe but I would have sized down had they sold a size 5.Response from Lulus.com: Hello Kelli! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
