Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Low quality
The dress is pretty, love the colors, however it kept twisting on me, I have never experienced that while wearing a dress. The straps came broken (not attached) so I also had to fix that, I got the dress on sale for $35 but I expected better quality.
Response from Lulus.com: Hi Nancy! We are so sorry to hear that you received this dress in such a condition. This is not at all a typical experience and we'd love to take care of this for you! Please keep an eye out for an email from our Customer Care team. We'll be in touch soon! xo - Product Rating: 2 of 5 stars
Worst luck with this dress
I purchased this dress and when I went to try it on the back side of the strap snapped. Customer service sent me a new one right away. I wore the new dress to a wedding and the front of the left side strap snapped during the wedding! I had to tie it together since I didn't have other clothes. It was embarrassing lol. I have bought other dresses from Lulu's and never had this experience. The dress is really pretty but unfortunately, I won't ever... Read MoreResponse from Lulus.com: Hello Erika! We are truly sorry to hear that this happened! This is not typical and someone from our customer care team will be reaching out to you via email to make this right! xo - Product Rating: 3 of 5 stars
Fit is really nice
I love the fit of the dress, especially the low back. But the material actually has a sparkle in it that I don't really like and isn't captured in the product photos, but I see now it's detailed in the name (lurex). I feel like it makes the dress look cheaper than it is.
Response from Lulus.com: Hello Jennifer, thanks for your review! We apologize that this dress didn't quite meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
Really Pretty but Bad Quality
I really love the color and fit of this dress. However, the quality is questionable. I had it on for maybe 30 minutes when one of the straps broke almost causing me to flash everyone at a wedding. Not sure it's worth the 50$ price of the final sale. I should be able to tie it somehow but definitely disappointed.Response from Lulus.com: Hi Melissa, we're so sorry that happened to your dress! Your feedback will be passed over to the proper teams for review. Our customer service team (lulus.com/customerservice) will be in touch to help, so please keep an eye out for an email from us! xo - Product Rating: 3 of 5 stars
Broken straps
The night before the wedding the left strap broke and the second I walked into the venue for the wedding the right strap broke. I was able to tie the straps together for the rest of the evening and did get many many compliments but the straps and the price were disappointing.
Response from Lulus.com: Hey, Kyla! We are truly sorry to hear about the straps on your dress. This is never a common occurrence with our products or the experience we want you to have with your order. We'd love to hear from you and encourage you to contact our customer service team (lulus.com/customerservice) directly.... Read More - Product Rating: 5 of 5 stars
Great Dress
I ordered a Med and I loved the dress. When I received it and tried it on, the hip area had extra material, right around where my hands would be hanging. I ended up going to a seamstress and she took it in. The dress was really nice and I got lots of compliments. - Product Rating: 2 of 5 stars
Pretty Pattern & Horrible Quality
Lulus has gone sooooo downhill recently with the quality of their dresses specifically but has continued to increase prices. One of the dress straps came apart before even leaving for the wedding and I did not have any other options of dresses. I had to tie the dress strap to the loop in order to wear it but it looked so cheap. For a dress this price, there should be no way the straps could come apart at all, much less minutes after the dress was... Read More
Response from Lulus.com: Hello Lindsey. We are truly sorry to hear that this happened! This is not a typical experience and we are so happy to see that you've spoken with our customer care team and they were able to issue you a full refund for the dress. Thank you for sharing your review and feedback it is valuable to us... Read More - Product Rating: 4 of 5 stars
Really pretty colours
I liked the dress but it just didn't flatter my shoulders. If I was a size M maybe I would have liked it more. The material has a little gold sparkle in it that isn't really shown in the model pictures. The colours are super fun and summery :)
