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Customer Reviews

3
Product Rating: 3 of 5 stars
9 Reviews
Fit: True to Size Based on 9 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Material is very stiff

    I love the look of these mules, but unfortunately, they are very uncomfortable from the beginning, as the material is extremely hard and stiff. Sadly, it does not even break in.
    Response from Lulus.com: Hello Jade, thanks for your review! We apologize that these mules didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo
    Jade C.
    Fit: Runs a Little Large Size: 8 Color: Snake Snake
  2. Product Rating: 5 of 5 stars

    Better than I expected

    These shoes are comfortable and look great with pants or skirts. The distressed look is barely noticeable, they are actually cool-looking. You will need to break them because the top is a bit tight. I do recommend them.
    Aixa A. — 5' 1" tall, 116lbs lbs, 32A, waist 26", 36" hip
    Fit: True to Size Size: 6 Event: Work Color: Black Black
  3. Product Rating: 1 of 5 stars

    Damaged shoes

    I was very disappointed when I received the shoes to see what kind of condition they were in. Yes, they were on a good sale, but the store should still not be selling items that are in this condition:( I was very surprised to see them considering I never really had a problem with Lulu's products before.
    I was very disappointed when I received the shoes to see what kind of condition they were in. Yes, they were on a good sale, but the store should still not be selling items that are in this condition:( I was very surprised to see them considering I never really had a problem with Lulu's products before. - Jennifer D.
    I was very disappointed when I received the shoes to see what kind of condition they were in. Yes, they were on a good sale, but the store should still not be selling items that are in this condition:( I was very surprised to see them considering I never really had a problem with Lulu's products before. - Jennifer D.
    Response from Lulus.com: Hello Jennifer! We're truly sorry that these shoes didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Jennifer D.
    Fit: True to Size Size: 8 Event: School Color: Black Black
  4. Product Rating: 5 of 5 stars

    So cute!!

    Love these mules - adds pizazz to a basic outfit and super comfortable.
    Beckah J. — 5' 7" tall, 130lbs lbs, 34C, waist 26"
    Fit: True to Size Size: 7 Color: Snake Snake
  5. Product Rating: 2 of 5 stars

    Wanted to love

    Super cute shoes for work; however, they are a pain! I got blisters on my pinky toe, top of foot, and the bottoms. I really want to make them work. I'm sure with an insole pad, it will work. I suggest wearing them to the movies or dinner to break them in first.
    Response from Lulus.com: Hello Destiny, thanks for your review! We apologize that these shoes didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo
    Destiny M. — 5' 0" tall, 140lbs lbs, 34B, waist 28", 42" hip
    Fit: True to Size Size: 7 Event: Work Color: Black Black
  6. Product Rating: 1 of 5 stars

    Horrible

    Nothing in the product name does it say distressed. I returned these because they looked worn. They agreed to send me another pair. I received the second pair and they still looked worn. The service rep let me know these are purposefully distressed shoes. Nowhere in the name of product did it say distressed. You have to read the description to figure that out. I think they added that blurb after I requested a refund. Lulu sucks!
    Nothing in the product name does it say distressed. I returned these because they looked worn. They agreed to send me another pair. I received the second pair and they still looked worn. The service rep let me know these are purposefully distressed shoes. Nowhere in the name of product did it say distressed. You have to read the description to figure that out. I think they added that blurb after I requested a refund. Lulu sucks! - McKenna R.
    Nothing in the product name does it say distressed. I returned these because they looked worn. They agreed to send me another pair. I received the second pair and they still looked worn. The service rep let me know these are purposefully distressed shoes. Nowhere in the name of product did it say distressed. You have to read the description to figure that out. I think they added that blurb after I requested a refund. Lulu sucks! - McKenna R.
    Response from Lulus.com: Hi McKenna, we apologize that these didn't meet your expectations in person. Thank you for taking the time to share your experience and your feedback. Trust that your feedback is heard and will be passed over to the proper teams for review. Feel free to reach back out to ou customer service team if... Read More
    McKenna R.
    Fit: Runs Small Size: 8 Event: Work Color: Black Black
  7. Product Rating: 3 of 5 stars

    Too small

    Was too small for me, So no need for me to keep
    Response from Lulus.com: Hi Aviva, thanks for your review! We apologize that the fit of these pumps wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Aviva P.
    Fit: Runs Small Size: 8 Color: Black Black
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