Poor quality
The quality was very poor. The dress arrived with loose stitching and was slightly torn on the right side. We didn't like how it looked; it wasn't flattering and seemed very cheap. I'm not returning it because it was an international shipment, and it would be too expensive to send it back to the United States compared to what I'd get refunded on my credit card. I was surprised. I've always ordered from Lulus, and everything has been of very good...
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Response from Lulus.com:
Hello Helena. We are so sorry to hear about the dress arriving in sub-par condition! This isn't a typical experience at all, and we are so happy to see that you've already been able to connect with our customer care team, and they were able to help out and make things right. Please don't hesitate to...
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