Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Hard to zip, couldn't wear
While the dress fit, I could not wear it because it was too thick in the back where the fabrics changed, and the zipper couldn't get past it. I had several people try, and it would never give. I thought it may have just been the dress I got. Customer service was super kind and sent me another one, but unfortunately, it had the same issue.Response from Lulus.com: Hello Lilee. We are so sorry to hear about the issues experienced with both dresses! We want to look into this further to see how we can help. We will be reaching out to you shortly via email. We hope to connect with you soon! xo - Product Rating: 1 of 5 stars
Disappointed..
Similar to others, despite having plenty of room in the bust and the top having stretchy fabric, I could not get the zipper up no matter what I tried. Unable to return, and a size exchange is likely not going to fix the problem.Response from Lulus.com: Hello Lindsay. We are so sorry to hear about the dress arriving with a defective zipper! This isn't a typical experience, and we want to make this right! A member of our customer care team will be reaching out to you via email to help! xo - Product Rating: 1 of 5 stars
Zipper Doesn't Work
I really like this dress overall. It's cute and true to size and was exactly what I was looking for. Unfortunately, the zipper on the dress works okay when the dress is off, but absolutely REFUSES to go past the seam when on, even though the dress fits me. I tried pulling it up myself and having my daughter do it. We lubricated the zipper. We tried everything for hours. It goes up when off, but will not go up while on. I don't know if it's a... Read MoreResponse from Lulus.com: Hello Noelle. We are so sorry to hear that the dress arrived with a defective zipper! This isn't a typical experience, and a member of our customer care team will be reaching out to you via email shortly to help! xo - Product Rating: 1 of 5 stars
DO NOT BUY
This dress was bought for my engagement shoot in Nice France but the zipper broke so I wasn't able to wear it without even wearing it. The quality was so disappointing. I usually love Lulus dresses but I was deeply upset by this. - Product Rating: 2 of 5 stars
Broken zipper and tight in bust
This dress arrived with a broken zipper that would not zip up all the way. It would get stuck when the fabric changed (the back is half satin, half stretchy fabric) and could not be zipped up, especially when I was in the dress. Also, I have a disproportionately large chest, so I expected some tightness in the bust. However, it was too tight in the bust to wear, despite ordering my usual Lulus size.Response from Lulus.com: Hello Avalon. We are so sorry to hear about the dress arriving with a broken zipper! We see that you've already reached out to our customer care team, and they were able to help out with this! We appreciate your patience and understanding. If you have any other questions, please don't hesitate to... Read More - Product Rating: 3 of 5 stars
The zipper is very stiff and hard to pull up, but the fabric is beauti
The zipper is very stiff and hard to pull up, but the fabric is beautifulResponse from Lulus.com: Hi Suong, thank you for sharing your feedback with us! We're sorry to hear that you're having difficulties with the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 3 of 5 stars
Cute dress
Cute dress but the zipper would not zip all the way. Unfortunately, it's not returnable.Response from Lulus.com: Hello Lori, thanks for your review! We're so sorry to hear that you had trouble with the zipper. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! xo - Product Rating: 3 of 5 stars
Flirty Fun
It's nice, but zipper broken upon arrivalResponse from Lulus.com: Hello Karolynn. We are so sorry to hear about the zipper breaking upon arrival! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly. xo - Product Rating: 4 of 5 stars
Nice
Nice dress, it looks just as pictured. I could wear this without a bra and be supported
