Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Customer Service
I had 2 situations, and on both, each girl was awesome: Kyra and Karli. They reassured me things would get corrected, and they were faster than I expected, and never made me feel annoying but apologized for the situations. Love my dresses, but the service is the icing on the cake. I will be a returning customer, and so will my friends I have told my story to. - Product Rating: 4 of 5 stars
Winter Wedding
Pictured is a size large. I first ordered a size medium and while I could zip it up it was too tight for comfort. So I exchanged for the large. It was a bit big in the chest but I put on sticky boobs and it worked.
- Product Rating: 5 of 5 stars
Beautiful and flattering dress
I love the burn out material! Very flattering dress - Product Rating: 1 of 5 stars
Terrible
Amazed at how poorly constructed this was. A button was barely hanging on, the waist seam ran sideways, the arm holes were floppy and misshaped, and the collar was insanely small. Fabric quality looks a lot worse than in the photos.Response from Lulus.com: Hello Julie! We're truly sorry that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo - Product Rating: 2 of 5 stars
So close
I loved how it looked. I'm 5'6, wore 3-inch heels, and had to get it hemmed (quick stitch worked). HOWEVER, the neck began rubbing my neck raw an hour in. I had to put on a jacket and unzip it and left a decent raw spot that needed to heal. Was very uncomfortable. I wish I could recommend, but I can't for that reason If you decide to get it. The material fits like a glove but does not stretch. My waist is about 26.5-27 for reference.
Response from Lulus.com: Hello Mckenzie, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
Pretty dress, just not my thing
Fit great, good quality, just not what I'm looking for
Response from Lulus.com: Hello Phoebe, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo - Product Rating: 5 of 5 stars
Great fall/winter wedding guest dress
I ordered this for an evening fall wedding that listed "cocktail dress" on the invitation. I wanted a long dress made of velvet. I love the blue color- it has some sheen to it. I originally ordered a medium, which is my typical size, but there was no way I could zip it up. The large was just right. Both sizes are way too long, so be aware of that unless you are maybe 5'10. I had to hem it before I could wear it even though I was wearing 3 inch... Read More
