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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
242 Reviews
Fit: Slightly Small Based on 242 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 4 of 5 stars

    Adorable!

    I am in between sizes; however, I love this dress! I am not a dress person, and this dress is so comfortable. One thing that does bother me is it being sheer (don't wear dark underwear/bras). It had a few loose threads, but they weren't actually connected to the dress; it was just some threads from it being made (I just pulled them gently off of the dress, just in case they were connected, but they weren't). I am excited to wear them for my... Read More
    Fit: Runs a Little Large Size: XXL Event: Photoshoot Body Type: hourglass Color: White and Pink Toile White and Pink Toile
  2. Product Rating: 5 of 5 stars

    100% recommend! Very pretty spring dress!

    Such a cute spring dress! Fits perfectly and very flattering! Lulus never disappoints! I bought this to wear to a wedding and can't wait to show it off!
    Fit: True to Size Size: XS Event: Wedding (Guest) Color: Pink Multi Floral Pink Multi Floral
  3. Product Rating: 1 of 5 stars

    Disappointed in Lulus lack of Integrity. Sad they've lost my business.

    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning... Read More
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return).  They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return).  They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    Response from Lulus.com: Hi, Rachel! Thank you for taking the time to leave us your feedback. We are sorry to hear about your experience with your return! A member of our customer care team will be following up with you via email. Xo
    Fit: True to Size Size: S Event: Wardrobe Refresh Body Type: petite Color: Royal Blue Royal Blue
  4. Product Rating: 4 of 5 stars

    Perfect!

    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :(
    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :( - Ficker A.
    Fit: True to Size Size: XS Event: Wedding (Guest) Color: White Multi Floral White Multi Floral
  5. Product Rating: 2 of 5 stars

    Fabric is See Through

    Very poor quality material that is entirely see-through. The tie straps are very flimsy as well and provide no support to the bust.
    Response from Lulus.com: Hello Melanie, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo
    Fit: True to Size Size: L Event: Wedding (Guest) Body Type: athletic Color: Yellow Yellow
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