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Customer Reviews

3.4
Product Rating: 3.4 of 5 stars
31 Reviews
Fit: Slightly Large Based on 31 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Bad Service

    Got the dress and from the start the zipper gave me problems, it would get stuck in the middle. I got the dress shortened, but other than that it fit perfectly. The day of the wedding, the zipper took five minutes to zip. An hour before the ceremony started the zipper broke and was not fixable. I emailed customer service about it and got a response back. They asked for my order number, I gave it to them, and after that I never got a response... Read More
    Response from Lulus.com: Hi Olivia, thank you for sharing your feedback with us! We're so sorry that you received a dress with a defective zipper, and that you never got a response to your email! Someone from our customer service team will be reaching out to you shortly. xo
    Olivia M. — 5' 2" tall, 120 lbs, 36C, waist 27"
    Fit: True to Size Size: S Event: Wedding (Guest) Body Type: Athletic Color: Black Black
  2. Product Rating: 5 of 5 stars

    BEAUTIFUL DRESS

    Absolutely loved this dress! I bought it for a wedding and decided to go with another dress that fit a little better. I found this dress to be slightly loose but not necessarily too big! I do not have a chest at all since having kiddos, so I was worried about pulling it up throughout the night while dancing. But the color is stunning! The material is great, and the slit is beautiful and tasteful. Overall, this dress is wonderful, and I would buy... Read More
    Carly-Ann D. — 5' 3" tall, 115 lbs
    Fit: Runs a Little Large Size: XS Event: Wedding (Guest) Body Type: slender Color: Burgundy Burgundy
  3. Product Rating: 1 of 5 stars

    Poor material

    Unfortunately the zipper immediately broke, I attempted to take it to the seamstress and they told me even if they fixed it, the quality was bad, there also were threads sticking out. Not sewn well
    Response from Lulus.com: Hello Iseli! We're truly sorry that this dress didn't meet your expectations, especially with the material and the issue caused by the zipper. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice) and we... Read More
    Iseli J. — 5' 3" tall, 130 lbs
    Fit: True to Size Size: S Event: Wedding (Guest) Body Type: petite Color: Black Black
  4. Product Rating: 5 of 5 stars

    Beautiful

    Love the look, fit well, and I was pleased with the material.
    Julie B. — 5' 3" tall, 120 lbs
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Black Black
  5. Product Rating: 3 of 5 stars

    Zipper Does Not Work Properly

    The zipper doesn't work right. Tried it on only a few times. Got frustrated and now returning. The zipper has no damage. IT WILL NOT ZIPPER WHERE THE 2 DIFFERENT MATERIALS MEET IN THE BACK.
    The zipper doesn't work right. Tried it on only a few times. Got frustrated and now returning. The zipper has no damage. IT WILL NOT ZIPPER WHERE THE 2 DIFFERENT MATERIALS MEET IN THE BACK. - Chelsea D.
    The zipper doesn't work right. Tried it on only a few times. Got frustrated and now returning. The zipper has no damage. IT WILL NOT ZIPPER WHERE THE 2 DIFFERENT MATERIALS MEET IN THE BACK. - Chelsea D.
    Response from Lulus.com: Hi Chelsea! Thanks for your review! We're sorry that this Mella Black Mixed Media Strapless Maxi Dress arrived with a difficult zipper. Please contact us (lulus.com/customerservice) if you ever have questions about our products, and we'll gladly help! xo
    Chelsea D. — 5' 1" tall, 139 lbs, 30C, waist 35", 45" hip
    Fit: Runs Small Size: S Event: Wedding (Bridesmaid) Body Type: pear shaped Color: Black Black
  6. Product Rating: 2 of 5 stars

    Horrible zipper!

    The zipper essentially came broken. Cute dress but horrible zipper.
    Response from Lulus.com: Hi Emily, thank you for sharing your feedback with us! We're sorry to hear that you had trouble with the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Emily K. — 5' 8" tall
    Fit: True to Size Size: M Color: Black Black
  7. Product Rating: 2 of 5 stars

    broken zipper

    I'm so sad i received my item and the zipper was missing entirely.
    Response from Lulus.com: Hello Isabel, we're so sorry to hear that! We will pass this feedback over to the proper teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care team(lulus.com/customerservice) and we will... Read More
    Isabel A. — 5' 2" tall, 123 lbs, 34D
    Fit: True to Size Size: S Event: Wedding (Guest) Body Type: petite Color: Black Black
  8. Product Rating: 1 of 5 stars

    Looked nice but did not hold up

    the corset boning does not hold and bent throughout my event so in pictures the dress looks completely caved in
    Response from Lulus.com: Hello Vera! We apologize for any disappointment with this dress. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice) and we will gladly help! Thanks for sharing a review! xo
    Vera Z. — 5' 6" tall, 155 lbs
    Fit: True to Size Size: M Event: Wedding (Guest) Body Type: curvy Color: Black Black
  9. Product Rating: 5 of 5 stars

    Love!!

    Super cute and elegant!! Love this dress, wish they had more colors!
    Super cute and elegant!! Love this dress, wish they had more colors! - Maria V.
    Maria V. — 5' 3" tall, 186 lbs
    Fit: True to Size Size: XL Body Type: pear shaped Color: Black Black
  10. Product Rating: 1 of 5 stars

    Cheap

    Zipper broke first time I went to wear it to a black-tie wedding. We were late to the ceremony. I was crying. Thank goodness I had a backup dress.
    Response from Lulus.com: Hi Lily! Thanks for your review! We're sorry that the Mella Black Mixed Media Strapless Maxi Dress' zipper broke the first time you tried to wear it. Please contact us (lulus.com/customerservice) if you ever have questions about our products, and we'll gladly help! xo
    Lily D. — 5' 1" tall, 120 lbs
    Fit: True to Size Size: XS Event: Wedding (Guest) Body Type: hourglass Color: Black Black
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