Product Rating: 1 of 5 stars
Bad Service
Got the dress and from the start the zipper gave me problems, it would get stuck in the middle. I got the dress shortened, but other than that it fit perfectly. The day of the wedding, the zipper took five minutes to zip. An hour before the ceremony started the zipper broke and was not fixable. I emailed customer service about it and got a response back. They asked for my order number, I gave it to them, and after that I never got a response... Read MoreResponse from Lulus.com:
Hi Olivia, thank you for sharing your feedback with us! We're so sorry that you received a dress with a defective zipper, and that you never got a response to your email! Someone from our customer service team will be reaching out to you shortly. xo

