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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
135 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Sent back

    Not thrilled with my purchases. I have always worn a size 7 no issues, but every shoe I ordered fit differently and these ran so large I could not make them work and had to send them back. If you order, I'd order at least a half size smaller.
    Response from Lulus.com: Hello Misty! Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with these shoes. Customer Service is here for you, so please let us know if there is anything we can do to help (http://www.lulus.com/customer-service.html). Feedback like yours helps us to... Read More
    Misty B.
    Fit: True to Size Size: 7 Color: Black Black
  2. Product Rating: 2 of 5 stars

    Please trust us.

    The heel itself was BEAUTIFUL. I loved the color. However it was not fitted at all in the foot heel area. I ordered a 5.5 thinking I (a typical size 5) would be able to adjust in them. I was incredibly wrong. The shoe was so big when I tried it on my foot would slip out as I walked around my room.
    Response from Lulus.com: Hi Aliyah! Thank you for taking the time to leave a review! We're truly sorry to hear that you were disappointed with this item. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More
    Aliyah V.
    Fit: True to Size Size: 5.5 Color: Oxblood Oxblood
  3. Product Rating: 1 of 5 stars

    Uncomfortable shoes

    Very uncomfortable shoes. They run large but they're too narrow in the toe so you can't really size down. Beautiful shoe but it's unfortunate they charge $7.00 for the return label.
    Response from Lulus.com: Hi Kathryn! We're so sorry to hear that these pumps were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live... Read More
    Kathryn H.
    Fit: True to Size Size: 9 Color: Black Black
  4. Product Rating: 1 of 5 stars

    Should have listened to the other reviews

    I have narrow feet, but am always a 6.5 or 7. I ordered these in a 6.5 and I literally could not walk in them, my heels slipped right out the back. They also felt incredible uncomfortable.
    Response from Lulus.com: Hey Alana! Thank you for leaving a review! We're sorry to hear that you weren't satisfied with the fit of these shoes. If you ever want additional insight regarding our products, our Customer Service team is always happy to help. <3 We have stylists in the office daily... Read More
    Alana C.
    Fit: True to Size Size: 6.5 Color: Oxblood Oxblood
  5. Product Rating: 3 of 5 stars

    Looks cool, but strange fit

    The fit wasn't right for me, but they look really pretty. The back is really uncomfortable.
    Mary L. — 5' 1" tall, 180lbs lbs, 38D, waist 35", 42" hip
    Fit: True to Size Size: 7.5 Color: Black Black
  6. Product Rating: 1 of 5 stars

    Unwearable

    This shoes was unwearable. It hurt immensely
    Response from Lulus.com: Hi Abigail, thanks for your review! We apologize that the fit of these heels was uncomfortable for you.Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We're in the office daily, and would be happy to help! XOXO
    Abigail L.
    Fit: True to Size Size: 7.5 Color: Oxblood Oxblood
  7. Product Rating: 2 of 5 stars

    Pretty but way too big.

    Great looking shoes. I bought these for my sister as a gift. She wears a 7.5. She was so excited to get them and wanted to wear them to a party that night. Well she ended up having to stop and buy another pair of shoes because these were so large. At least a full size too big!
    Response from Lulus.com: Hi Katherine! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and... Read More
    Katherine P.
    Fit: True to Size Size: 7.5 Color: Black Black
  8. Product Rating: 3 of 5 stars

    Beautiful shoes but very uncomfortable

    Shoes are gorgeous there is no doubt. But I found them uncomfortable. Maybe it was just my feet because others reviews gave 5 stars. It definitely runs a little bigger. Even with that it still hurt my big toe. I ordered both colors and ended up returning both.
    Response from Lulus.com: Hello Sabina , thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Sabina C.
    Fit: True to Size Size: 8.5 Color: Oxblood Oxblood
  9. Product Rating: 3 of 5 stars

    Too big

    It's a beautiful design but needs to consider true sizes.
    Response from Lulus.com: Hello Angela, thank you for your review! We're sorry that these pumps didn't fit quite right because they ran bigger than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Angela P.
    Fit: True to Size Size: 6 Color: Black Black
  10. Product Rating: 4 of 5 stars

    Cute

    Not the most comfortable shoes in the world but cute
    Gifty N.
    Fit: True to Size Size: 8.5 Color: Oxblood Oxblood
Viewing 11 of 14 Reviews
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