Product Rating: 2 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Beautiful shoes but very uncomfortable
Shoes are gorgeous there is no doubt. But I found them uncomfortable. Maybe it was just my feet because others reviews gave 5 stars. It definitely runs a little bigger. Even with that it still hurt my big toe. I ordered both colors and ended up returning both.Response from Lulus.com: Hello Sabina ! We're sorry to hear that these Pumps fit larger than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review!... Read More - Product Rating: 1 of 5 stars
Too big, uncomfortable
Heel kept coming out of the shoe as I walked and super uncomfortable. I even put cotton swabs in the shoes but still unable to wear them. Not eligible for return so I'm stuck with a pair of heels I can't wear.Response from Lulus.com: Hello Catalina! We're truly sorry that these heels were larger than expected, We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! XOXO - Product Rating: 1 of 5 stars
This shoe is awful
I tried! I ordered THREE PAIRS! So it's the design. This shoe doesn't fit and is completely uncomfortable.Response from Lulus.com: Hi Emilee! We're so sorry to hear that these heels were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live... Read More - Product Rating: 2 of 5 stars
Yikes
These are very painful to wear. They look good but really hurt!Response from Lulus.com: Hello Angela , thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More - Product Rating: 3 of 5 stars
I can't get them to fit
I ordered the 8.5 which was way too big. So I ordered the 8 and it's too tight to consider wearing all day or a night out. I just had a huge gap at the back of the shoe that my foot would slip out while walking. The color and quality is spot on. I contacted customer service and will be sending them back. Customer service so far has been amazing and made it super easy.
Response from Lulus.com: Hello Darla, thanks for taking the time to write a review! We apologize that these heels didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More - Product Rating: 1 of 5 stars
I don't love it.
These shoes destroyed my feet in one hour. Even melted my nail polish. The material burned my feet.Response from Lulus.com: Hello Anais, thanks for taking the time to write a review! We apologize that these heels didn't quite fit comfortably. We want you to shop with confidence, so we include the material content in each item's product description. Our team of stylists (lulus.com/customerservice) would be happy to help... Read More - Product Rating: 3 of 5 stars
Very sleek
Very sleek and easy to pair with outfits. The quality however is not amazing.. not sure how many times I will actually get to wear them before they fall apart.Response from Lulus.com: Hi Michelle! Thank you for taking the time to leave a review! We're truly sorry that you were unhappy with the quality of the pumps you received. We want you to love every Lulus purchase, so if you are ever unhappy with the quality of an item you receive, please contact Customer Service and we will... Read More - Product Rating: 4 of 5 stars
I ordered 6.5, but it's a little large for me.
I ordered 6.5, but it's a little large for me. I would like to order size 6. - Product Rating: 3 of 5 stars
Heels slide off
These are super cute but impossible to walk in. Regardless of size ordered, the heels slide off your foot and that's never cute.Response from Lulus.com: Hi Elizabeth! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and... Read More
