Cheap zipper / lovely dress
This dress is very Lovely, however, the zipper is cheap. It fits perfectly, but it failed in the middle of the back. I was all ready to go to my niece's graduation when I had my friend zip it up in the back for me. It busted wide open from top to bottom. It did not run off track and could not be put back on track. The zipper is cheap. I had tried it on previously with the tags on. So this time I took the tags off. (Gigantic tag states no returns...
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Response from Lulus.com:
Hello April. We are truly so sorry to hear about the zipper! We pride ourselves on quality, and we want to look into this to see what happened and how we can help. A member of our customer care team will be reaching out to you via email shortly to help! xo