Product Rating: 1 of 5 stars
Zipper Broke while trying on
I am so bummed!!! This fit me so beautifully, but the zipper broke while I was trying it on. And I couldn't even wear it to my event! And I had already cut the ribbon, so I couldn't return or exchange it. Based on the reviews, this zipper issue doesn't seem to be unique to me. So what a bummer.Response from Lulus.com:
Hello Natalie! We're truly sorry that this dress's zipper broke, and our customer service team has reached out via email to resolve this matter. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice), and we...
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