Defective Dress
I wanted this dress as my birthday dress. I thought I was buying this one and getting the other dress I had purchased with this one for free during the BOGO on select items. Turns out, this dress was the free one and I know why. The one strap was completely sewn on backward! I was told I could not return this dress as it was free and then told to try to resell it. No one in their right mind would buy an article of clothing that has a manufacturer...
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Response from Lulus.com:
Hi, Erika! Thank you for taking the time to provide us with your feedback. We're so sorry to hear that your dress arrived with the strap sewn backward. We do see that you were able to connect with our Customer Care team to get this resolved. If there is anything else that we can help with, please...
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