Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Cute But Flimsy
The shoes are so pretty, and they're very versatile. They do run quite large, but with the adjustable ankle strap, I was able to wear my normal size despite them being a little loose. However, the quality of the ankle strap is super flimsy. The second time I wore these shoes, the adjustment portion of the ankle strap broke off while I was wearing them. Unfortunately, I wasn't able to find the portion that fell off, so I'm not able to clip the... Read More
Response from Lulus.com: Hello Clara! We're truly sorry that these heels didn't meet your expectations because the ankle strap broke. Our customer service team has reached out via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact... Read More - Product Rating: 4 of 5 stars
Runs big
I am usually a 7.5/8 in shoes, and I bought a 7.5 thinking it'd fit perfectly, and it was way too big. I will have to return and get a 7. - Product Rating: 1 of 5 stars
Breaking immediately
I was excited to try these on and see if they would look nice for my wedding but as soon as I stood up the pearl ankle clasps broke off immediately into multiple pieces, both shoes. What a design flaw. They're not made to stretch like the ankle moves at all. Very disappointing.Response from Lulus.com: Hi Cecilia! We are so sorry to hear that this happened. This is not at all a typical experience and we'd love to take care of this for you! Please keep an eye out for an email from our Customer Care team. We'll be in touch soon! xo - Product Rating: 3 of 5 stars
Wedding Elopement Shoes
I really like the look of these shoes. I thought they were plain white as it is hard to see in the photo online, but they are not and have satin floral detail. The shoes run about a half size too big and while they look gorgeous on, the shoe strap broke 20 minutes into wearing them. Which was very disappointing as for Friday's event (courthouse wedding) they didn't last all day and now I have to find a last-minute shoe for Sunday's photos and... Read More
Response from Lulus.com: Hi Annalyse! Thanks for your review! We're sorry that the Katie White Satin Pearl Pointed-Toe Ankle Strap Pumps became damaged so quickly. Please contact us (lulus.com/customerservice) if you ever have questions about any of our products, and we'll gladly help! xo


