Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Cute but BROKE
Super cute shoes, but the pearl straps broke before I was even out the door headed to my event! It was a disaster and now I have $50 shoes I can't wear again without paying to have them fixed. Very disappointedResponse from Lulus.com: Hello Tera. We are sorry to hear about the heels breaking! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help out. xo - Product Rating: 3 of 5 stars
Not the best quality
The straps around my ankle busted on my first wearResponse from Lulus.com: Hello Ellie! We're truly sorry that the quality of these heels didn't meet your expectations. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice) and we will gladly help! Thanks for sharing a review! xo - Product Rating: 2 of 5 stars
Cute but not practical
These broke literally the first time I even put these on to try.Response from Lulus.com: Hello Katie, we apologize for any disappointment with these shoes! We will share this feedback with the appropriate teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care... Read More - Product Rating: 5 of 5 stars
I would like a similar model, but a little smaller, in size 8.
I would like a similar model, but a little smaller, in size 8. - Product Rating: 2 of 5 stars
They Broke
I wore them to the rehearsal dinner for a wedding and the part where it clasps broke within an hr of wear.
Response from Lulus.com: Hi Kim! Thanks for your review! We're sorry that these Katie Baby Blue Satin Pearl Pointed-Toe Ankle Strap Pumps became damaged after one hour of wear. Please contact us (lulus.com/customerservice) if you ever have questions or concerns about any of our products, and we'll gladly help! xo - Product Rating: 1 of 5 stars
DO NOT BUY
I purchased these shoes for my masters commencement ceremony and within 10 minutes of wearing them, the strap broke. I had to walk across the stage with these while broken. It turned a day that was supposed to be celebratory into stressful and uncomfortable.Response from Lulus.com: Hi Paige! Thanks for your review! We're sorry that these Katie White Satin Pearl Pointed-Toe Ankle Strap Pumps broke on stage at such an important event. This is not a typical lulus experience and we're so sorry it was yours. Please contact us (lulus.com/customerservice) if you ever have questions... Read More - Product Rating: 2 of 5 stars
Cute But Flimsy
The shoes are so pretty, and they're very versatile. They do run quite large, but with the adjustable ankle strap, I was able to wear my normal size despite them being a little loose. However, the quality of the ankle strap is super flimsy. The second time I wore these shoes, the adjustment portion of the ankle strap broke off while I was wearing them. Unfortunately, I wasn't able to find the portion that fell off, so I'm not able to clip the... Read More
Response from Lulus.com: Hello Clara! We're truly sorry that these heels didn't meet your expectations because the ankle strap broke. Our customer service team has reached out via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact... Read More - Product Rating: 4 of 5 stars
So cute and comfy!
These heels do run a bit larger. I am a true 8.5 and could have gotten an 8. They are very comfortable and easy to walk in though and SO pretty! - Product Rating: 4 of 5 stars
Runs big
I am usually a 7.5/8 in shoes, and I bought a 7.5 thinking it'd fit perfectly, and it was way too big. I will have to return and get a 7.
