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Customer Reviews

2.5
Product Rating: 2.5 of 5 stars
13 Reviews
Fit: Runs Half Size Large Based on 13 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Cheap Easily Broke

    I literally wore these shoes for the very first time today for a wedding. Not even an hour in and the heel snaps right off - cannot even fix it. I have never worn them until now and they were in their box until I needed them - cute style but better off getting them from a DSW or actual shoe store.
    Response from Lulus.com: Hello, thanks for your review! We apologize that this item didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: Runs a Little Large Size: 11 Event: Wedding (Guest) Color: Black Black
  2. Product Rating: 2 of 5 stars

    I don't like it

    Too loose and too unsupportive at the heel and ankle
    Response from Lulus.com: Hello Shirley, thanks for your review! We're sorry to hear that these heels didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Fit: Runs a Little Large Size: 6.5 Color: White White
  3. Product Rating: 5 of 5 stars

    Super cute!

    The heel is actually comfortable and it's very true to size! I will be wearing them to a wedding and I feel very hopeful that they will last me the whole night.
    Fit: True to Size Size: 6 Event: Wedding Color: Gold Gold
  4. Product Rating: 1 of 5 stars

    Broke within 10 minutes

    Unfortunately, these were both a nightmare to put on, and broke within 10 minutes of wearing them. Definitely don't recommend
    Response from Lulus.com: Hi Mads, thank you for sharing your feedback with us! We're sorry to hear that these sandals broke. We want you to be satisfied with every item you purchase from Lulus, so please contact us (lulus.com/customer service) and we will gladly find a solution for you! xo
    Fit: True to Size Size: 6.5 Event: Wedding (Guest) Color: Black Black
  5. Product Rating: 2 of 5 stars

    Cute, comfortable, but break easily

    Love these shoes but I'm so sad they broke while I was trying on my wedding dress. Now I need to find new shoes with less than two weeks to the wedding.
    Response from Lulus.com: Hey Alyssa! So sorry to hear that this happened. Please know that this is never a typical experience. We truly appreciate your review and see that you have also reached out to our customer service team directly for assistance. We're thankful for the opportunity to help! Please reach back out to us... Read More
    Fit: True to Size Size: 9 Event: Wedding (Bride) Color: White White
  6. Product Rating: 1 of 5 stars

    They fell apart

    Worst shoes ever, the straps ripped. Had to miss an hour from my cousin's wedding to go home and change shoes. Also got my dress from here, and the zipper ripped. Never purchasing from this brand ever again.
    Response from Lulus.com: Hello Mayte, thanks for your review! We're so sorry to hear that these shoes ripped. We want you to love every Lulus purchase, so please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Fit: Runs a Little Small Size: 8 Event: Wedding (Guest) Color: Black Black
  7. Product Rating: 1 of 5 stars

    love, but the heel broke

    I loved the heels and bought them for my best friend's wedding. Unfortunately, after 2-3 hours, the heel broke. I was standing, and it literally just fell off. I usually love lulus heels, but I am a little disappointed.
    Response from Lulus.com: Hello Nicolle, thanks for your review! We're so sorry to hear that these heels broke during your event. We want you to love every Lulus purchase, so please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Fit: True to Size Size: 6.5 Event: Wedding (Bridesmaid) Color: Black Black
  8. Product Rating: 2 of 5 stars

    Heel Broke on First Wear

    Bought these heels for my bachelorette party and loved them initially! Very cute and chic until one of the heels broke only after a few hours of wear. I wish I could have gotten more than 1 wear of out them.
    Bought these heels for my bachelorette party and loved them initially! Very cute and chic until one of the heels broke only after a few hours of wear. I wish I could have gotten more than 1 wear of out them. - Zoranne H.
    Bought these heels for my bachelorette party and loved them initially! Very cute and chic until one of the heels broke only after a few hours of wear. I wish I could have gotten more than 1 wear of out them. - Zoranne H.
    Response from Lulus.com: Hi Zoranne, we're so sorry that happened to your shoes! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: True to Size Size: 9 Event: Vacation Color: White White
  9. Product Rating: 5 of 5 stars

    Great

    They are surprisingly comfortable for the height, and look so cute! I will have to poke my own holes in the straps and trim them, however, because they are too long to fit my ankles, and hard to walk in unless that part of the strap is snug. I usually wear 6.5 (converse, vans, docs) and the 6 fits perfectly.
    Fit: True to Size Size: 6 Event: Graduation Color: Black Black
  10. Product Rating: 5 of 5 stars

    shoes!!

    They came quick and are such good quality! They are so cute, I love them!
    Fit: True to Size Size: 7.5 Event: School Dance Color: White White
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