Customer Reviews
- Product Rating: 1 of 5 starsResponse from Lulus.com: Hi Kacie, thank you for sharing your feedback with us! We're so sorry that your dress became damaged so quickly! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
- Product Rating: 3 of 5 stars
Loved the dress but poor quality
I LOVED this dress. And received so many compliments. The problem was the straps snapped the second time I wore it! This dress fit perfectly and the second time I wore it for a wedding I had lost weight, so it definitely wasn't too tight. I'd give this a 5 but because the straps snapped on me after barely 2 wears, I'm giving it a 3 :/ If you do buy it, reinforce the straps!Response from Lulus.com: Hello Stephanie! We are so sorry to hear that the straps broke. This is not at all a typical experience and our team has reached out via email to make this right. Thanks for taking the time to share your review. xo - Product Rating: 1 of 5 stars
The Zipper Broke
Horrible! When I zipped it up, it zipped up and then there was a spot that went off the track. Then zipper wouldn't zip down and was stuck. I had a gap that I had to use safety pins! Horrible night. I did not have a backup dress for my daughter's quinceañera!
Response from Lulus.com: Hi Amy! Thanks for your review! We're sorry that this Won Your Heart Sage Green Lace Tie-Strap High-Low Midi Dress' zipper broke before you were able to wear it. Please contact us (lulus.com/customerservice) if you ever have questions or concerns about any of our products, and we'll gladly help! xo - Product Rating: 5 of 5 stars
Stunning
Fit perfectly! Little loose in the waist/tummy but I didn't mind! I had to have someone else tie the straps on my shoulders where I wanted them cause it was way too hard to do one handed. Everyone loved it and kept asking me where to find it! Love Lulus!
- Product Rating: 5 of 5 stars
Excellent service
I recently ordered multiple dresses for my daughter and me to try on at home for an upcoming Bar Mitzvah. I loved this on my daughter, but she liked another more. Excellent service! I returned one dress for a larger size, and it shipped same day, so I could compare the two, and I was able to easily drop the other dresses at a store a few miles from home for the easiest return! Excellent!

