Product Rating: 2 of 5 stars
Second identical dress, same issue.
I ordered this dress for a banquet I have in a few weeks. My original purchase would not zip up once on my body (it was not a size issue- if I sized up, it would have been hanging off of me and unwearable). I tried to fix the issue, and that caused it to not zip up at all. I contacted customer service, and after some back and forth, they sent me a new dress. The shipping time was GREAT for the second dress. I had told them that I would have to... Read MoreResponse from Lulus.com:
Hello Laci. We are so sorry to hear about both dresses arriving with broken zippers! This isn't a typical experience, and we want to make things right! A member of our customer care team will be reaching out to you via email shortly to help. xo



